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Sokos Hotel Caribia – reviews, photos

4.0 of 5
Kongressikuja 1, Turku 20540, Finland
Hotel amenities
Sokos Hotel Caribia
Ranked #9 of 20 hotels in Turku
4.0 of 5 stars 24 Reviews
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24 reviews from our community

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Traveller rating
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    8
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    3
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Date Rating
Espoo, Finland
Top Contributor
57 reviews 57 reviews
Reviews in 22 cities Reviews in 22 cities
61 helpful votes 61 helpful votes
“A pricey and average spa hotel”
3 of 5 stars Reviewed 13 February 2011
2
people found this review helpful

I stayed here for the Finnish preselection weekend for Eurovision 2011. The hotel is quite old. The building is unattractive and has inside many kitschy Caribbean style details. It's a business/family spa hotel with a recreation spa attached to the building. Location is good close to the city. You pay for parking. Paying is only possible at outside machines and they didn't give a receipt upon check-out (didn't probably work due to the extreme cold outside - it was -18C). The hotel didn't take responsibility for this but I needed to call the parking company hotline - nobody answered. So I wrote a complaint via e-mail and now looking forward to an answer. Parking space was sufficient. Check-in was fast and friendly. The room was very basic and worn (cheap quality of furniture and materials, very dirty windows) with nothing really special inside. Wireless internet was for free. An appropriate LCD TV, two beds with second-rate pillows (old and worn), an empty fridge (no minibar), two bathrobes (but no slippers). Extra towels were possible to get for a charge of 4€ for a set which is ridicilous for a spa hotel. To go to the spa you need to go to the basement and walk thru the spa area in shows/clothing with covers - just to get to the changing rooms. Spa is fun but too crowded. Pools are dirty under the water (saw dirt with goggles at many points). Water temp is good. There is a water slide, many massage points or waterfalls in a couple of pools, one jacuzzi upstairs, an outdoor pool (was closed due to arctic weather), and a 16 meter pool upstairs (was reserved for a group of grandma's so couldn't use it). A Finnish sauna separately for men or women, and a steam bath which was unisex. My friend hurt his toe and was immediately helped by the spa staff with bandage etc. There is a pool bar but it was closed - even though Finland's largest TV event of the year was being held in the hotel, with many show business people around. I used the gym twice - cardio machines were old and looked tired (Technogym). Free weights were okay but there was only one hand weight for 7kg's. No staff around in the gym to consult/ask. Breakfast was of a good quality. They had everything from bacon and scrambled eggs to warm sausages, fruits, muesli, and cold cuts & cheeses. Better than average at a Finnish hotel. I rate this hotel average with some negative points (parking confusing, extra towels not free of charge etc). It is quite expensive also - for a double room we paid around 130 euros for a night (includes the spa though). My friend lost his camera on one night at the hotel but got it later back from the lost and found point at the reception - which was very nice and honest. Check-out was very friendly and professional. You might enjoy it but as I have been to many hotels much better than this I wouldn't stay here again if it weren't for a good reason though - like a special event in the hotel. In Turku I would prefer Scandic Plaza or Radisson Blu in the city center.

  • Stayed February 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Finland
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“A nice SPA area (but not so good for kids trying to learn to swim)”
3 of 5 stars Reviewed 11 April 2010
1
person found this review helpful

The spa area is lovely for kids who can swim, and, on the other hand, for toddlers/babies. The water in the kiddies pool is really warm! For kids who are just learning to swim, there is one problem though: there really is no pool in which they could safely practice swimming so that -if needed- their feet would always touch the ground. All the pools except the children's pool (which was about 30-40 cm deep I guess) are 130 cm deep and although usually my daughter likes to practice swimming without inflatables, she was too afraid to try it here :(.

Our room was small for two adults and two children. For two people, it would be just adequate. Also, it was not cleaned properly - there was still dust on the floor. If you're allergic to animals, make sure to ask for a room suitable for people who are allergic (we saw dogs in many rooms there. Probably there are certain rooms that are reserved for people with pets, but best to make sure...)

The food was nothing special in the restaurants at the hotel, and I think the variety and quality of food served at breakfast was quite poor compared to many other hotels we've stayed in. For example, bread was dry and tasteless :(. This was a disappointment for me since I really think breakfast is an important part of a stay at a hotel.

However, we would gladly stay here again. And Turku is a lovely town with lots of interesting sights! Our kids had their bikes with and they just loved biking around the hotel and the by the river, and there were many nice playgrounds nearby.

  • Stayed April 2010, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Helsinki, Finland
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“A bit cheap feel without cheap prices, good for families with children.”
3 of 5 stars Reviewed 3 April 2010
1
person found this review helpful

This spa hotel has seen its best years. Rooms are quite small and worn, there's not enough light in the room and no WIFI (although wired internet is free, so bring your own WLAN base station). Inside the hotel there are couple of restaurants and a local hamburger chain place called Hesburger, which is actually also part of the spa (you can actually eat burgers in your swimsuit).

The plan of the hotel is a bit weird. If you want to go swimming, you have to walk in bathrobe through burger joint and though Cuba-styled snack bar, then leave your shoes and walk through swimming area and showers to get to the changing room.

Hotel's breakfast is quite good and wide-ranging. There's yogurts, ham, cheese, bread, salads, muesli, corn flakes, oatmeal, bacon, omelette, pan cakes etc. You can easily eat good in the morning and skip lunch. They also serve evening buffet in the same place, where you can eat large variety of fish, meat, vegetables etc for very reasonable price.

Spa and wellness center offers various treatments like massages, aromatherapy etc. There's also a gym (which is free for hotel quests) and periodical group-fitness programs like aerobic, Les Mills programs (BodyPump, BodyCombat etc) which are quite cheap for hotel quests. Group-fitness programs are quite popular amongst non-hotel-quests as well.

There are lot of families with kids, so expect noise of according levels. This is probably a fun place for kids, since Spa is actually quite good, there are three water slides, several swimming pools etc. However, I wouldn't recommend this so much for adult visitors, or visitors who are seeking quietness, comfort or (even slight) luxury. Vast majority of Spa visitors are from outside the hotel.

Hotel is situated in a longish walking distance (2km) from the city centre, and there's also a public bus stop near the hotel. If you come to Turku by train, you should stop at Kupittaa train station, not Turku central station, since Kupittaa station is a bit closer.

  • Stayed April 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Here
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Extremely tired hotel - but children friendly”
2 of 5 stars Reviewed 13 January 2010
1
person found this review helpful

This spa hotel has seen its best days, probably in the eighties, and is in urgent need of renovation. We stayed in one of the so called suites, which was very small and very, very worn out and quite dirty. If you have even the smallest wish for some proper feel of luxoury during your spa-stay, this is NOT the place for you.

Exept for being old and outdated, the pool-area (spa) itself is very well planned for small children. The children enjoyed it very much. The parents not so much.

A plus for their a la carte restaurant, with extremely friendly and accommodating staff, and surprisingly good food. The restaurant was better than the rest of the hotel. But still, no great culinaristic experience.

  • Stayed December 2009, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mom20099 about Sokos Hotel Caribia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotterdam
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A typical business/family hotel”
3 of 5 stars Reviewed 16 June 2007
1
person found this review helpful

Small rooms, no possibility to open a window and low capacity air conditioning. But: a free internet connection in the room (standard for American hotels but not European ones, I hadn't expected it here. Don't forget to bring your laptop). Great Spa!!! Outward appearance a bit shabby. Friendly staff and a very good breakfast for hotel standards. A nice and easy walk into the center of town (town?).

  • Liked — Spa, free internet
  • Disliked — view, outward appearance
  • Stayed May 2007, travelled on business
    • 2 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Sokos Hotel Caribia

Kongressikuja 1, Turku 20540, Finland
Price range (per night):* INR7,673 - 12,770

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