I stayed here for the Finnish preselection weekend for Eurovision 2011. The hotel is quite old. The building is unattractive and has inside many kitschy Caribbean style details. It's a business/family spa hotel with a recreation spa attached to the building. Location is good close to the city. You pay for parking. Paying is only possible at outside machines and they didn't give a receipt upon check-out (didn't probably work due to the extreme cold outside - it was -18C). The hotel didn't take responsibility for this but I needed to call the parking company hotline - nobody answered. So I wrote a complaint via e-mail and now looking forward to an answer. Parking space was sufficient. Check-in was fast and friendly. The room was very basic and worn (cheap quality of furniture and materials, very dirty windows) with nothing really special inside. Wireless internet was for free. An appropriate LCD TV, two beds with second-rate pillows (old and worn), an empty fridge (no minibar), two bathrobes (but no slippers). Extra towels were possible to get for a charge of 4€ for a set which is ridicilous for a spa hotel. To go to the spa you need to go to the basement and walk thru the spa area in shows/clothing with covers - just to get to the changing rooms. Spa is fun but too crowded. Pools are dirty under the water (saw dirt with goggles at many points). Water temp is good. There is a water slide, many massage points or waterfalls in a couple of pools, one jacuzzi upstairs, an outdoor pool (was closed due to arctic weather), and a 16 meter pool upstairs (was reserved for a group of grandma's so couldn't use it). A Finnish sauna separately for men or women, and a steam bath which was unisex. My friend hurt his toe and was immediately helped by the spa staff with bandage etc. There is a pool bar but it was closed - even though Finland's largest TV event of the year was being held in the hotel, with many show business people around. I used the gym twice - cardio machines were old and looked tired (Technogym). Free weights were okay but there was only one hand weight for 7kg's. No staff around in the gym to consult/ask. Breakfast was of a good quality. They had everything from bacon and scrambled eggs to warm sausages, fruits, muesli, and cold cuts & cheeses. Better than average at a Finnish hotel. I rate this hotel average with some negative points (parking confusing, extra towels not free of charge etc). It is quite expensive also - for a double room we paid around 130 euros for a night (includes the spa though). My friend lost his camera on one night at the hotel but got it later back from the lost and found point at the reception - which was very nice and honest. Check-out was very friendly and professional. You might enjoy it but as I have been to many hotels much better than this I wouldn't stay here again if it weren't for a good reason though - like a special event in the hotel. In Turku I would prefer Scandic Plaza or Radisson Blu in the city center.
