I've stayed at the Alexandra for 3-4 times (single nights) mostly on business trips. The hotel has economy, standard and premium rooms available, but there are differences even between stardards rooms. I recommend that when booking an room you mention that you want an renovated room above the reception (floor 3 to 4) which was wireless access available (these are the best rooms). The older standard rooms are quite small and do not have an individual ac-unit. Some standard rooms come with an tub and some have an shower. If you are redirected to another room instead of the one you mentioned when making the booking, make sure that they will take that into account with the price of the room!

It should be noted that the hotel is quite an maze and getting to the sauna/exercise facilities you either have to go throught the restaurant Amarillo or first go to floor 3 and then take the elevator down at the old wing. The facilities are small, but adequate.

Parking may be quite a pain, because the amount of avaible space is limited and the parking garage may let you enter even if it's completely full! It's hard to reverse back from there if you are unable to turn your car around in the small space! Parking is 10e/night.

The hotel has three restaurants: Gastropub Jalo, Franseska and Fransmanni. Jalo offers premium food made from fresh produce from local suppliers, but is a bit pricey. Fransmanni offers quite nice food and a high value for your money, but may be too noisy if you want to have an romantic evening. Franseska is pre-order only and offers excellent breakfast every morning.

The transportation terminal (train and bus) is located opposite the hotel just a short walk away. Also the centrum with it's shops and services are easily accessible just around the corner.

Very clean rooms, loooking recently renovated. The rooms are not too big if the room is used by two, for one alone it was fine.

Free high speed broadband internet is offered, cable and wireless connection possible.

Nice and also quite new Sauna with 3 different whirlpools. Obviously the guests used it more for a sauna party than for the relaxing, quite way to rest. That was a new experience to me. Some even took their beer cans in the sauna cabin.

The restaurant ist absolutely great. Well, high priced particularly with wine as usual in Scandinavia, but the food and beverages are excellent.

Well trained, helpful and competent staff in all departments.

The breakfast has a large variety and is presented in a very clean and nice way.

Highly recommended place if one travels there!!

I was a little disappointed with our stay at the hotel. We stayed in an economy room and the room was dated, the furnishings looked very worn, the mirrors were dirty (not a very big deal, but does not give a good impression). Our room was extremely hot, because the air conditioning did not work. In our friends' room the TV and the free internet did not function. Although the staff was friendly staff and there was a good selection at breakfast, compared to economy rooms in other Sokos hotels (in other cities) this was not very good value for money. However, the location of the hotel is excellent, right in the city center.

I stayed 2 nights in hotel Alexandra at the end of May 2009. Room was ok, and it was including all the major facilities (flat-panel tv with cable channels, a desk, phone, free internet in the room etc.) . In my room there were also a balcony. There were AC at the corridor, and I think it was also in the room (my room doesn't feel warm even the day was very sunny). But I couldn't find any thermostat in the room to change the temperature. The buffet breakfast was fine. If you like to go to bath, in Finland you can't find bath nowadays in very many hotels. Instead of bath there are a shower, which was very clean and nice. Towels in the bathroom were changed every day. There is also possibility to visit in sauna. If you are coming by car, you can leave your car to the outside parking or instead of that use the parking hall (there are couple of places available to the hotel quests and others are private).

My stay at hotel Alexandra was such you can excpet in Finnish Sokos Hotels.