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Hilton Helsinki Kalastajatorppa – reviews, photos

4.0 of 5
Kalastajatorpantie 1, Helsinki 00330, Finland
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Hilton Helsinki Kalastajatorppa
Hilton Helsinki Kalastajatorppa
Hilton Helsinki Kalastajatorppa
Hilton Helsinki Kalastajatorppa
Hilton Helsinki Kalastajatorppa
Hilton Helsinki Kalastajatorppa
Ranked #5 of 72 hotels in Helsinki
4.5 of 5 stars 195 Reviews
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195 reviews from our community

    Trip type
Traveller rating
    105
    65
    18
    5
    2
Date Rating
Brno, Czech Republic
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“So disappointed ..”
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I'm frequent traveler and my first choice is Hilton. "Unfortunately" I was staying mostly in Copenhagen, where the service is so high, that probably there is no other hotel to match the perfect quality there. I knew that it wouldn't be the same in Helsinki. I stayed once at the end of December 2011 and even that there is NO business lounge I decided to stay there as the area around is just great and close to the office where I'm going. The rooms are pretty good, except of the awful TV and the tv signal itself.
Tomorrow is my last day for this month in Helsinki, but I already know that I will not stay at Kalastajatorppa hotel again.
The breakfast used to be cool, but Hey Travelers - be aware, since today 17.01 the pancakes are at cost of 12 eur (outrageous). You might want to remind a few times the housekeeping to bring a new bottle of water every day. I hope that you're not going on business there, as the internet in the evening is almost not working at all, probably very low bandwith.. :(
However if you go for sightseeing, the area is really good and calm, the rooms are spacious enough, there is very good connection to the public transport and you're in 15mins in the city center with tram which runs very often.
Depending what kind of traveler you are, you might really like this Hilton or you might be really disappointed

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask stanleyivanov about Hilton Helsinki Kalastajatorppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielaOhman, Sales Co-ordinator at Hilton Helsinki Kalastajatorppa, responded to this review
22 March 2012
Dear Guest,

Thank you for taking the time to write a review about your stay with us!

We are truly sorry that you did not find the hotel and the services to be up to your expectations. We take the feedback from our guests seriously and continuously strive to improve our services and products. Seasoned travelers as yourself offer valuable insights and we do appreciate bringing the problems you had with e.g. the Wi-Fi and the TV to our attention.

We would like to thank you for your stay and despite the disappointment after your previous stay we do hope you will consider our hotel when you are in Finland next time!

Yours sincerely,

Daniela Öhman
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Naucalpan, Mexico
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“A Jewel in the Woods”
5 of 5 stars Reviewed 22 December 2011

Dear Reader even I have been in other Hiltons worldwide this one is unique, and wonderful
yes is near the sea, yes they have a great lobby , Yes a great Convention center, A great Spa,
The room were super nice, and close to the Helsinki Cable Car.

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Fausto262 about Hilton Helsinki Kalastajatorppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielaOhman, Sales Co-ordinator at Hilton Helsinki Kalastajatorppa, responded to this review
22 March 2012
Dear Guest,

Thank you for your positive comments about your stay!

We are very happy that you found your stay to be successful, conveniently located and that the facilities were suitable for your needs. We appreciate your comments, thank you for your stay and hope that you will come back for another visit in the not too distant future!

Best regards,

Daniela Öhman
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Chatham, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Many more stays”
4 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

This is now a regular hotel stop for me. Staff always helpful & friendly, good breakfast which seems to attract my colleagues to "Breakfast meetings". Had a seaside room the last time, which can be noisy as the restaurant is just above & you hear tables & chairs being moved. Unfortunately the great view of the sea was offset by it being dark when I left in the morning & arrived back in the evening. Close to a tram stop which can take you into town & because it is outside the town a little is quieter because of it.
WiFi could be cheaper which would be good.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tr7v8 about Hilton Helsinki Kalastajatorppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielaOhman, Sales Co-ordinator at Hilton Helsinki Kalastajatorppa, responded to this review
22 March 2012
Dear Guest,

Thank you for your comments here on TripAdvisor!

Thank you also for your positive feedback about our staff and breakfast. I am sorry that you were inconvenienced by the location of your room and I hope we can remedy this next time by offering you a room on a different floor further from the restaurant. As spring has arrived also here in Finland I am happy to say that mornings are already much lighter as are the evenings so during your next stay I hope you will be able to fully enjoy the sea views at the hotel.

Thank you for staying with us and we look forward to your next trip to Helsinki and our hotel!

Yours sincerely,

Daniela Öhman
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London, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Very very relaxing”
5 of 5 stars Reviewed 10 December 2011

sure its not near the centre of Helsinki and its not a brand new modern hotel, but you walk away from this hotel feeling very very relaxed. Its a beautiful location, there's loads of parking, staff are nice, breaksfast is good, beds comfortable, bathrooms are very good, and its in an amazing location. Made me really feel like I was in Finland, not just another city. And for the price its a total winner.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jon S about Hilton Helsinki Kalastajatorppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielaOhman, Sales Co-ordinator at Hilton Helsinki Kalastajatorppa, responded to this review
22 March 2012
Dear Guest,

Thank you for your positive review!

Your description of your stay is how we hope our guests will feel when staying with us so it is a pleasure to hear that you enjoyed yourselves and felt relaxed when you left. We also appreciate your kind comments about our staff which is a crucial part of a successful stay.

Thank you for your stay and we hope that you and your family will visit us again another time!

Kind regards,

Daniela Öhman
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Bushey
Senior Contributor
43 reviews 43 reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Not quite up to its usual standard”
4 of 5 stars Reviewed 8 December 2011

If there is one thing I am fussy about, as a business traveller, is breakfast.

The Hilton Helsinki Kalastajatorppa is a great hotel, perfect location for me with a great restaurant, rooms with stunning views and a variey of facilities.

However breakfast has gone a bit downhill. Scrambled Eggs should be soft and buttery but too much is being made, they are being left too long and turn into egg-concrete, smoked salmon or gradlax should be displayed nicely on a tray plate not dumped down in an undignified heap.

Yes - I know its picky but it is these impressions that often stay with singlem visit travellers.

So please "Torppa" pay a bit more attention to the breakfast offering I know it will payback in more satiffied guests.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask IanWhiteUK about Hilton Helsinki Kalastajatorppa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielaOhman, Sales Co-ordinator at Hilton Helsinki Kalastajatorppa, responded to this review
22 March 2012
Dear Guest,

Thank you for your comments about your stay with us!

First of all we are pleased to hear that you have enjoyed your stay for the most part. We can appreciate that the seasoned travelers that stay with us, like yourself, appreciate the products and services at the hotel to be well represented, so thank you for your comments about breakfast. Your feedback has been forwarded to the appropriate department for review.

Thank you for your stay and we do hope you will be more satisfied with the breakfast during your next stay, we do hope you will come back again!

Kind regards,

Daniela Öhman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Helsinki Kalastajatorppa

  • Hilton International Helsinki
  • Hilton Helsinki
  • Helsinki Hilton
Address: Kalastajatorpantie 1, Helsinki 00330, Finland
Price range (per night):* INR7,057 - 25,989

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