We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sokos Hotel Presidentti – reviews, photos

3.5 of 5
Etelainen Rautatiekatu 4, Helsinki 00100, Finland
Hotel amenities
Sokos Hotel Presidentti
Sokos Hotel Presidentti
Sokos Hotel Presidentti
Sokos Hotel Presidentti
Sokos Hotel Presidentti
Sokos Hotel Presidentti
Ranked #28 of 72 hotels in Helsinki
4.0 of 5 stars 234 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

234 reviews from our community

    Trip type
Traveller rating
    53
    108
    53
    11
    6
Date Rating
Tampere, Finland
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
“Good location”
3 of 5 stars Reviewed 13 February 2012

I've stayed in this hotel every now and then. It's a bit too much like a cruise ship in style. The location is central just by the parliament. This time, I had made my reservation in the chain's central system. For some reason, my wish to have an accessible room hadn't reached the hotel. After complaining I got a right kind of a room with enough space and a larger toilet. A not-so-great thing about the hotel is that all the rooms for disabled people are single rooms. So, this is not a place for romance for me...

The staff was nice. I liked the breakfast, thought it was pretty basic.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Urhonen for Helsinki
Ask Urhonen about Sokos Hotel Presidentti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
1 review
1 helpful vote 1 helpful vote
“Very poor”
2 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

I booked two nights to this, in that time reasonable priced, hmotel last december. I got discount with S-card. Maybe that's why I got my punishment. After first night I asked to change my room. Why??? Security -lock of the door to room was broken. Totally. Seems to been like that for a while. Showerroom, dirty,dirty and... Tap broken, couldn't change water temperature, heating radiator on the wall with used chewinggum. Great!
Never pay more than 70€/d in this flat. It is well located hmotel in Helsinki, that's all. I understand that some of hotel customers are real [--] when breaking and causing mess in the hotelrooms and that's not a hotels fall ofcourse. Hotels fall is to give that kind of room to someone else and put him pay that s*it.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask once-in-the-lifetime about Sokos Hotel Presidentti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juha Sundqvist, Manager at Sokos Hotel Presidentti, responded to this review
21 February 2012
Thank you for staying with us in Sokos Hotel Presidentti and your feedback regarding this visit. I apologize that your experience was such a negative one even though most of our guests have been satisfied with our hotel. Cleanliness and room condition is in my responsibility and I will do all my best to avoid these kinds of fails. Some corrective actions to improve the housekeeping service in our hotel have been already done after your visit. I hope that this unpleasant experience in our hotel will not affect to your confidence against Sokos Hotel Presidentti in the future.
Juha Sundqvist, Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Top Contributor
62 reviews 62 reviews
Reviews in 40 cities Reviews in 40 cities
61 helpful votes 61 helpful votes
“Good but tired hotel, great location”
4 of 5 stars Reviewed 10 February 2012

This hotel is a little dated/tired - could do with some refurbishment however the basic comfort level is good, the service levels efficient if not particularly warm. The big upside is the central location in Helsinki - however having read other accounts of hotels and taking into account the price that I paid for the room, I would look to stay elsewhere in Helsinki

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask doogo about Sokos Hotel Presidentti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wroclaw
Top Contributor
262 reviews 262 reviews
Reviews in 52 cities Reviews in 52 cities
165 helpful votes 165 helpful votes
“OK”
4 of 5 stars Reviewed 21 January 2012

Hotel is very close to the center, all central shops and Reilway station. Staff was very friendly. The room was comfortable and cleen. The breakfast was perfect and I also had a good dinner at the restaurant. Not fi-wi in the room. Free of charge Sauna.

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 10 more reviews by Pawel_EPWR for Helsinki
Ask Pawel_EPWR about Sokos Hotel Presidentti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
Senior Contributor
37 reviews 37 reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“Really good location, but a bit basic”
3 of 5 stars Reviewed 9 January 2012

The location of this hotel is really good. You’re in the middle of Helsinki, the train station is in walking distance, lots of shops and restaurants around and if you want to go for a jog you can do so around the lake nearby.
The room was very basic and reminded me of a typical youth hostel. That’s not a bad thing, but given the price you pay for a hotel in Scandinavia it’s a bit underwhelming, when you enter such basic accommodation. The very big breakfast room with the breakfast buffet was also not my thing. The quality of the breakfast wasn’t good, which is not a surprise when you see how many people they have to cater for. Most annoying was actually that you need to swipe your room key when you want to use the elevator. Now my key didn’t work for whatever reason and I asked for help with this at the reception 3 times. Each time they ‘reprogrammed’ my key, but it was still not working 5 days later at check-out.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask aroundtheworld57 about Sokos Hotel Presidentti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sokos Hotel Presidentti also viewed

Fabian Hotel
4.5 of 5 stars 180 Reviews
Helsinki, Southern Finland
Show Prices ABS:HotelCheckRates-d1782788?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel GLO Helsinki Kluuvi
4.5 of 5 stars 698 Reviews
Helsinki, Southern Finland
Show Prices ABS:HotelCheckRates-d625374?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sokos Hotel Helsinki
4 of 5 stars 125 Reviews
Helsinki, Southern Finland
Show Prices ABS:HotelCheckRates-d232145?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 72 hotels in Helsinki, ranked by popularity »

Been to Sokos Hotel Presidentti? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sokos Hotel Presidentti

  • Sokos Hotel Helsinki
Address: Etelainen Rautatiekatu 4, Helsinki 00100, Finland
Price range (per night):* INR7,505 - 13,162

Owners: What's your side of the story?

If you own or manage Sokos Hotel Presidentti, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sokos Hotel Presidentti
Show the lowest price for this hotel (from our partners)
Show Prices