My family of 4 stayed here for 2 nights. We had chosen the Hotel Fabian but were contacted a few weeks before our visit and offered rooms at the Hotel Haven as the Fabian was unavailable one of the nights we had booked. Usually you would be a bit put out, but the company, (which owns both Hotels) was apologetic, polite and respectful. They offered us similar rooms (one upgraded to allow us to have adjoining rooms) for the same rates we had booked to Fabian. We were very happy and would have otherwise missed the opportunity to stay at such a luxurious hotel, where service and quality were excellent. The breakfast room was small but the food was lovely and made a great start to the day, great coffee and pastries. We had a standard room adjoining a deluxe room. The deluxe room was incredibly spacious and well appointed with every convenience you would need. Unbelievable beds, so comfortable. The bathrooms were very modern and stylish. Location was great, just out of the city and a block from the harbour. Staff were very helpful and pleasant. Overall a great experience. Thank you.

We were family of 4, (2C were 13 & 7) stayed 3 nights over the new year in 30-1Jan2012.

Before we were to revisit Helsinki 6 nights later, we walked around the Esplanade Park area scouting for hotels... Hotel Kamp Sheraton was shortlisted. Kamp's offer for us were 2 connecting rooms, w/o breakfasts at E189

Good thing we walked across the street a little more and stumbled across this charming Hotel Haven. It was simply the best hotel ever!

Duty manager offered us a Lux room to accommodate 4 of us, with a free rollaway at E220/night. Including 4 buffet breakfasts. How good was that! And while i was busy with the duty manager, the family were playing chess next to a fireplace in the bar. We were sold!

Come arrival,
We arrived with 6 pieces of luggage. And when they opened the Lux room door, the kids screamed Wow! In addition, "There's a TV in the toilet, dad!". At 10pm, that was the most reassuring comment ever!

During the stay,
+ free wifi
+ B&O tv with comfy chairs/sofa
+ dining table for 4
+ huge bathroom
+ extremely clean & tidy
+ huge room, the suitcases did not get in the way...
+ comfy rollaway
+ Nespresso coffee machine
+ free bedside mineral water
+ free buffet breakfast included
+ excellent front desk/concierge

- king bed were 2 singles joined together, hence the "gap" in the middle
- living room was part carpet, part tiles (rough on the edges)
- 3rd floor Lux had no view, except main road.
- dinner service was a bit slow

Overall,
the convenience of the location, ie. Helsinki Cathedral, Senate Sq, Market Sq, Old Market hall, Suomenlinna ferry point, Uspenski Cathedral, is second to none

We had a fantastic holiday. Simply the best in Helsinki!

The Haven is very good in every way. A good location – slightly away from other business-speciific chain hotels and a snowball’s throw from the restaurants and bars of the Esplanade area. Public transport (tram stop and ferries) is very close. Check in was very efficient - was offered a complimentary room upgrade on arrival. All staff were very friendly and efficient. The ‘Style’ room was very nicely decorated and fixtures and fittings of very high standard. Bed very comfortable, linen top quality. The glass (sliding) bathroom door annoyed me – maybe a good space saver but it needs to be soundproof. Free wifi signal throughout the hotel was strong and there was a special set up for mac / IPhone. The Lobby bar was effortlessly cool and a good place to still by the fire and pretend to play chess. Breakfast in the Havis Restaurant was good, a very plentiful continental affair with scrambled eggs and bacon too (excellent sea buckthorn jam as well!). A great hotel.

Beautiful and stylish decor, peaceful atmosphere, attention to detail, defenately a luxury break with very good location and helpful staff. After three visits to this hotel (once with my husband, once with a friend and once alone) I am happy to say that Hotel Haven feels just as great every time. This is the best hotel in Helsinki (and have tried quite a few of the other ones).