My family of 4 stayed here for 2 nights. We had chosen the Hotel Fabian but were contacted a few weeks before our visit and offered rooms at the Hotel Haven as the Fabian was unavailable one of the nights we had booked. Usually you would be a bit put out, but the company, (which owns both Hotels) was apologetic, polite and respectful. They offered us similar rooms (one upgraded to allow us to have adjoining rooms) for the same rates we had booked to Fabian. We were very happy and would have otherwise missed the opportunity to stay at such a luxurious hotel, where service and quality were excellent. The breakfast room was small but the food was lovely and made a great start to the day, great coffee and pastries. We had a standard room adjoining a deluxe room. The deluxe room was incredibly spacious and well appointed with every convenience you would need. Unbelievable beds, so comfortable. The bathrooms were very modern and stylish. Location was great, just out of the city and a block from the harbour. Staff were very helpful and pleasant. Overall a great experience. Thank you.
- Haven Hotel Helsinki
