We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sokos Hotel Aleksanteri – reviews, photos

3.5 of 5
Albertinkatu 34, Helsinki 00180, Finland
Hotel amenities
Sokos Hotel Aleksanteri
Ranked #27 of 72 hotels in Helsinki
4.0 of 5 stars 85 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

85 reviews from our community

    Trip type
Traveller rating
    29
    36
    14
    5
    1
Date Rating
Iowa
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Everything I Needed”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Spent a week at Sokos Aleksanteri in January. Stayed on the fifth floor, and they mentioned something about it being an “upgraded” room. Cost of rooms are not bad. Service is very good both at the desk and bar/restaurant. Everyone speaks English. Fitness room and sauna on the -1 floor. A few free weights and some air pressure type weight machines. Two fitness bikes. The set up worked well for me. Room was spacious. Slept well, heat is adjustable via thermostat. Floor of bathroom is heated, which makes those cold mornings a little better. Shower glass does not go to floor and water runs out into basin and stool area. A real pain at first. I started placing some small towels on floor near shower to stop the spills. Internet works well in room and is included in room. I used their wired service. Breakfast has scrambled eggs and some meats, along with a good variety of breads, digestives, cheese and other. I took two meals in the Bar area of the restaurant. Beer is horribly expensive in Finland, 6-7 Euro. They have a good variety bottled with one Finnish Lager on tap. Food is tasty. Sampled both soups and some rustic French cuisine. Prices are not out of the ordinary with 15-20 Euro plates. Hotel is situated near city center and I walked (with bag) from train station. Trams and busses pick up just around the corner, get a regional pass if you want to really use public transport in Helsinki. This hotel work well for me during this business trip.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Hobnail about Sokos Hotel Aleksanteri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“A Great Base For A Winter City Break”
4 of 5 stars Reviewed 23 January 2012

We've just returned from a great winter weekend city break to Helsinki. We stayed at the Sokos Aleksanteri which is one of the Sokos chain hotels in the city. The hotel is located about a 10-15 minutes walk from the centre of Helsinki and also very conveniently situated for both the number 6 and 3B trams.

On arrival we were offered the choice of either a room with a bath or one with a shower and chose the latter. The room was on the 4th floor and had a good sized bathroom with large walk-in shower. If you are staying for longer than a few days the lack of a chest of drawers in the room might be an issue but for a stay of just a few days the other storage provided is fine.

The hotel lays on an excellent self-service breakfast with a very wide range of pastries, cereals, cold meats and cheeses and hot dishes and kept us fully fueled until lunchtime. Unlike another commentator we never found the breakfast room to be overly crowded and there looked to always be plenty of table space.

It is also worth noting that this hotel along with others in the Sokos chain seems to have a robust commitment and policies in place to minimise their impact on the environment which is to be applauded.

The hotel is very clean and tidy and the reception staff helpful. I would definitely reccomend this hotel for anyone looking for somewhere to stay on a city break to this fantastic city.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by nick w for Helsinki
Ask nick w about Sokos Hotel Aleksanteri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martin andergard, General Manager at Sokos Hotel Aleksanteri, responded to this review
27 January 2012
Dear Mr. Nick W.,

Thank you very much for taking time to write your kind feedback regarding the Sokos Hotel Aleksanteri.
We have received the Nordic Swan Ecolabel certificate as proof for implementing an environmental labeling scheme, that contributes to a sustainable consumption in a way that still ensures a great guest experience from a overall service point-of-view.

We are delighted to hear that you enjoyed your stay with us and hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, UK
Senior Contributor
39 reviews 39 reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
“Central, comfortable, convenient”
4 of 5 stars Reviewed 1 December 2011
2
people found this review helpful

My room in the older part of the hotel was a good size, clean and smart. The location is good for central Helsinki, restaurants etc. Staff are very friendly and helpful, free internet connection is a bonus. Breakfast was OK - a good selection but sometimes crowded, didn't eat in the restaurant at night as there is plenty of choice in the area. One minor but annoying design fault - the room lights are activated using the key card, but the switch was not close enough to the door so (having arrived at night) I found myself in very dark room wondering where the switches were. On the whole though, pretty good and will probably return in the future.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask DoctorToxic about Sokos Hotel Aleksanteri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martin andergard, General Manager at Sokos Hotel Aleksanteri, responded to this review
22 December 2011
Dear guest,

Thank you very much for staying at the Sokos Hotel Aleksanteri.
We are delighted to hear that you enjoyed your stay with us.
Your comment about the location of the swith is duly noted.

We hope to see you as our guest again in the near future.

Best regards,

Martin Andergard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Breakfast was aweful!!!”
3 of 5 stars Reviewed 29 November 2011

The worst part of the stay was breakfast. It was very crowded. We had to sit at the bar, which was not adequately cleaned from the night before. People were sitting on the couches in the lobby trying to eat. The eggs were disgusting. I don't know how they can screw up scrambled eggs, but they tasted like mush. The room was clean and adequate. The furnishings said motel, not hotel in a big city. The floor in the shower either needed to be cleaned or was old and needed updating. The staff was very friendly and helped with early arrival and dinner reservations. I think this hotel was pricey for what we got.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by MelandGeo for Helsinki
Ask MelandGeo about Sokos Hotel Aleksanteri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
martin andergard, General Manager at Sokos Hotel Aleksanteri, responded to this review
22 December 2011
Dear guest,

I would like to thank you for your feedback, that is important to us in order for us to improve our services.
We are truly sorry to hear about your negative experience at our hotel.
We have discussed the breakfast issues with the F&B Manager and the breakfast staff, in order to secure a better service level regarding customer seating and also the quality of the scrambled eggs. The making, presentation and the checking process of the eggs while in the buffet have been improved, in order to insure a better quality product.

We hope to see you as our guest again in the near future.

Best regards,
Martin Andergard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallinn
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
“Good?GREAT!!!”
5 of 5 stars Reviewed 20 November 2011

Just back from Helsinki, from this hotel - everything's just great in there! Absolutely nothing to complain about!!!Only 1 - too expensive, but that's the thing with all Helsinki hotels.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dimka D about Sokos Hotel Aleksanteri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sokos Hotel Aleksanteri also viewed

Fabian Hotel
4.5 of 5 stars 180 Reviews
Helsinki, Southern Finland
Show Prices ABS:HotelCheckRates-d1782788?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sokos Hotel Presidentti
4 of 5 stars 234 Reviews
Helsinki, Southern Finland
Show Prices ABS:HotelCheckRates-d206765?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
GLO Hotel Art
4.5 of 5 stars 235 Reviews
Helsinki, Southern Finland
Show Prices ABS:HotelCheckRates-d232143?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 72 hotels in Helsinki, ranked by popularity »

Been to Sokos Hotel Aleksanteri? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sokos Hotel Aleksanteri

  • Sokos Hotel Helsinki
Address: Albertinkatu 34, Helsinki 00180, Finland
Price range (per night):* INR7,729 - 12,938

Owners: What's your side of the story?

If you own or manage Sokos Hotel Aleksanteri, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sokos Hotel Aleksanteri
Show the lowest price for this hotel (from our partners)
Show Prices