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Winter Wonderland Hotel And Cabins – reviews, photos

Lake Pohtimolampi, Rovaniemi, Finland
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Ranked #1 of 8 Rovaniemi B&B and Inns
4.5 of 5 stars 13 Reviews
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13 reviews from our community

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Kingston-upon-Hull, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Better than we even imagined”
5 of 5 stars Reviewed 26 February 2012
1
person found this review helpful

Won't repeat what a lot of people have already said. But here's some handy hints.

- take loads of snacks and fruit shoots/capri suns for your children (I literally filled a case full and it saved us a fortune). Kids drinks are 3 to 3 and a half euros in the hotel which can soon add up.
- if you get chance in duty free grab some wine, the hotel were selling it for 30 euros a bottle, just wish we'd taken some!!! Can't say how expensive spirits were I didn't even dare ask!!!!
-take plenty of thermal socks, they do provide you with socks but I couldn't bear to wear them!!
- the hotel is extremely accomodating, if you're vegetarian or have any other dietary needs just ask, they will cook you something.
- don't take your children when they're too young, they won't remember it and they just can;t bear the cold. Our son was 6, the perfect age I think.

We had the most amazing time and couldn't recommend it highly enough. It was a very well organised holiday by first choice and the reps and elves went out their way to ensure we had an amazing time.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crawley, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Christmas in Lapland”
5 of 5 stars Reviewed 30 December 2011
11
people found this review helpful

Absolutely fantastic holiday, virtually faultless- but several things I read on trip advisor from previous visitors was definately helpful, so will try to pass the favour on.
We went with our 2 children aged 6 and 9.
We arrived 21st December, and stayed until the 26th December. Even on the plane the children are catered for (we went First choice and Thompson)- they sang songs, gave out fun packs and had a colouring competition.

On arrival at the airport, as soon as we had collected our luggage, we were met by a waiting representative who asked our names, and told us which coach to get on.
On the coach, we met our first Elf, who played games and sang songs with the children on the coach. We were on Santa coach with Holly Berry elf.
More about the elves later- they were a fab part of the holiday.
The transfer time is around 30 minutes, and en route we stopped at a large warehouse type building where you walk through in about 2 minutes and get all your thermal clothes- boots, socks, gloves, hat, scarf and oversuit- we had red ski things were not needed, so took only several layers- vest, tshirts, long sleeve tops etc and a warm coat to wear en route.
Then onto the hotel where there was a welcome meeting on arrival, then we got the keys to our accomodation.
We paid a little extra to have a cabin, and I can highly recommend this- It had a twin bedroom downstairs, a kitchenette with fridge, cooker, crockery and cutlery, a kettle and microwave.
We took boxes of wine in our luggage (having read on here how expensive the drinks were) and plenty of snacks- crisps, biscuits, plus a couple of pints of uht milk, and also t bags and nice coffee, plus some hot chocolate for the children, and juice.
I also took an empty flask in case we did day trips, and that was quite handy too.
The extra food and drink came in really handy, and meant we didn't need to go to the hotel every time we wanted something.
The cabin also had an open fire with plenty of wood, a lounge, a bathroom with sauna, and upstairs a mezzanine floor with twin beds.
There was underfloor heating, and it never felt cold.
There is also a porch for putting all your wet clothes.
It was nice to get away from the hotel which could feel a bit bonkers sometimes.
So, thats the cabin accomodation. Our cabin was A4 and was about 100m walk to the hotel, but also close to the sledging slope so we could watch the children sledge from the sofa when we had had enough of being outside and the children hadn't (they NEVER had enough of sledging!!)
After unpacking we went to dinner, which was 5-8pm.
Everything was a buffet, and all 4 of us really liked the food- I did hear some moaning from other guests, so here is a sample menu- breakfast was a choice of juices, a choice of around 6 cereals, toast and preserves, cheeses and hams, donuts (!) tea coffee and hot chocolate, and cooked breakfast of frankfurter sausages, bacon, scrambled eggs and baked beans, fruit and yoghurt.
Dinner was soup, hot adult option of meat potato and vegetables, childrens option of chips with something, salads, and a desert, and hot drinks.
At breakfast we made ourselves sandwiches for lunch on the days that lunch wasn't included, and it gave us the freedom to not have long queues on days out, or to eat in the cabin. (We took a tupperware container for this reason)
That evening there was a childrens disco and a quiz which was put on by the 4 first choice team working out of the hotel- 2 were childrens entertainers, 2 were trip organisers and there was always someone around.
There was also a childrens playroom in the hotel, and a room with board games in.
The trips were fantastic- we did husky rides, snowmobiling, and the elf adventure.
Huskys and snowmobiling was around 2 hours long, and you get a warm drink included.
The elf adventure was one of the best days of our holiday- the coach picked us up about 11 am and took about 20 minutes. When we arrived, Mrs. Claus was waiting, and ushered us in to talk about Rudolph and show us pictures of all the reindeer, and spent a lot of time with each child making a craft or decorating biscuits.
Next door there was a craft room where the children could make things for the Christmas trees.
There were lots of Elves walking around, playing guitars and helping the children. Outside, we had snowball fights and made snowmen.
Down a candle lit path there wer a lot more elves, all ready to play with the children, some were playing snow foot, others were helping the to ski or sledge, and there was also quad biking. There was a tent to warm up in with marshmallows and warm berry juice.
Lunch was included in this trip, which we all thought was delicious.
The children had such a great time and were really sad to leave.
Now, a word about the Elves- They were all Finnish youngsters, and there were loads of them, they appeared on all the trips, all in the same outfit so instantly recognisable, all had the same elf story and were totally believable to the children. You get taught a special elf move which you can do to any of the elves and they have to do it back to you. My children were going up to elves at the excursions, the airports, wherever they saw them and the elves all did the move back, the children loved this aspect of their trip.

We managed to hide our childrens stocking presents in one of our suitcases underneath a black bin liner, so they had their stockings full on Christmas morning- but other parents told us they had written to santa asking him to leave their presents at their house for their return.
We made a big point of saying "Thank goodness we've eaten all the food and drink to make room for the presents"
We went to Santa land and Santa Village. The first is indoors and we didn't really like it, so we got a taxi for 10 euros to Santa village and we liked that much more- but other families wished they hadn't gone to santa land at all, so its just personal preference.
What we thought was that Santa land seemed very commercial- it usually costs 28 euros to get in, although it was included in our trip, but then they still wanted you to pay to decorate gingerbread biscuits (which we felt we had done at the elf adventure) and the food and drink was really expensive (thank goodness for flask and sandwhiches) plus it was all underground which I found bit claustrophobic when you only get a couple of hours of daylight!
Santa village is mainly outside with some shops inside. The children had a go at their own snomobiling- from age 3, cost around 20 euros. There was also reindeers, and an ice bar which I think you had to pay to go in, but there was also sledging which the children enjoyed, and crossing the arctic circle.
On Christmas day, there was a gala dinner where the food was served at the table, and each family gets to meet santa individually.
My children had written a letter asking santa if they could visit, and he had replied yes, so I mentioned this to the first choice team, and to the elf on the night, and of course the first thing Santa said when he met them was "Oh good, I see you got my invitation".
It was really special and had a very magical feel to it.
On the last day the coach didnt leave for the airport till about 4.30, so we had quite a long wait at the hotel, but the children played in the snow till the afternoon, and then everyone lounged around the hotel, all the children played together till the coaches came.
My son got very fond of one particular elf, Melody elf, and asked the elf on our coach, Holly Berry, if Melody elf was going to be at the airport. I was discreetly told that he would be there, but not as an elf-he would be in noral clothes. Not wanting to disappoint my son, this kind young Finnish guy instead wrote a little note to my son, handed it over to our elf, Holly Berry, and she gave to to my son without him ever seeing his beloved elf wasn't really an elf.
I thought that this epitomised how nice they all were with the children, going the extra mile to make sure they had a fabulous, and magical experience.
On the plane on the way home, I felt quite emotional that we had had such a magical experience with our children, playing in the snow for hours, playing family games around a roaring fire for hours, the magical experience of being in Lapland with elves and Santa and mountains of snow.
We may well have wonderful holidays in the future, and I hope that we do- but I am not sure we will ever have an experience which is so magical from beginning to end.

Room Tip: I would definately recommend a log cabin.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Andover, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Best Christmas Ever”
5 of 5 stars Reviewed 28 December 2011
2
people found this review helpful

we stayed at the winter wonderland log cabins for Christmas and i can honestly say it was the best Christmas ever. We travelled as a 5, 1 child and 4 big kids. We borded the plane on the 21st December where each child was given a goody pack with colouring pictures and a games book, during the flight they were given a santa hat. On arrival at Rovaniemi airport we were picked up by Frosty our First Choice rep and Holly Berry the elf. the transfer time was about half an hour with a pit stop on the way to collect the warm weather clothing, this consisted of outer waterproof suit (very warm) a balaclava, waterproof mittens thermal sock and a scarf and of course snow boots. On arrival at the hotel/log cabins we were all booked in very quickly and made our way to our log cabin. If you can i would highly reccomend these, we had a sauna juccuzi and the most amazing views over the frozen lakes. The taster day on the first day was a great experience to have a go on snow mobiles, a husky sleigh ride and a reindeer seigh ride, you have the oppourtunity to pay extra for one or all of these for a longer experience. We did the elves adventure day at Mrs Claus' workshop, here we made tree decorations with Jack Frost, decorated cookies with Mrs Claus, our son was quite overwhelmed by this meeting and was lucky to have his picture taken with her. Lunch is supplied which was lovely. During this visit, the children went with the lumber jack to chop down a christmas tree and decorate it, next we got to try snow tubing bit of skiing and our son even had a go on the snow shoes. After lunch all the big kids including the reps and elves had the biggest snow ball fight i have ever seen, it was fab. Our reps at the WWL were Frosty Flatman, Sleigh Bell Shell, Artic Andy, and Jingle Bell Boo, all lovely people, brillant with the children . The hotel staff were all very friendly and helpful, we even had a chance to meet Rudolphs trainer one day in the tee pee, he told us about the rudolph magic, Gala nite on christmas day, what can i say dinner was lovely, and then we were all called outside to see fireworks over the frozen lake and who could be seen coming up the snowy road pulled by comet the reindeer, Santa himself. Santa was lovely each child had a proper 1 on 1 with him a chat and a gift. Our son loved this and was a bit shell shocked i think.
I would definatley reccomend this hotel/log cabins to stay at, the FC staff were great, the activities were great for all ages and the visits to santa park and santa village are a must.
This time of year is must and see how a country should run with snow on the ground!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset England
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“Seeing Santa in Lapland”
5 of 5 stars Reviewed 27 December 2011
2
people found this review helpful

Went to Lapland in December with my sister and two of my grandchildren what an amazing experience we all loved every minute from the time we got to the airport the fun started and never stopped until we got home. The hotel was set in the most wonderful setting was clean warm and the staff were lovely - the First Choice team are so good with the children and the Elves are just magical everything was organised very well and they even arranged for it to snow on the night before we arrived! The memories of that trip will stay with me for ever and hopefully the children will never forget it. I have some more grandchildren so hopefully I will be able to have an excuse to go back again!!

Room Tip: The whole place is so wonderful it doesn't matter what room you have as you only sleep there if...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Magical Holiday and Wedding!!”
5 of 5 stars Reviewed 24 December 2011
2
people found this review helpful

We have recently returned from Lapland as newly weds! Despite there being no children and 18 adults, we all had a truly magical and wonderful time on our 4 night trip to Lapland.
The activities were fantastic for all, including the big children! Apart from the wedding, the highlight was the adult night time snow mobile excursion - how many bridal parties can say they were speeding through the Lappish wilderness the night before their wedding?!
Most of our group stayed in the Log Cabins which were superb. Lovely and warm, fantastic facilities and excellent views across the frozen lake.
The travel reps and wedding co ordinators at the hotel were brilliant, they couldn't do enough for you and always met you with a smile.
The food was delicious, even with my awkward diatary requirements they accommodated me very well, I certainly didn't go hungry!!
The wedding ceremony was magical, starting with Rudolph and his sleigh taking me and my father to the ceremony which was beside the frozen lake, then taking me and my new husband back to the hotel for a very tasty meal with our 16 guests.
I could go on forever about how fanstastic this trip was, but I won't, just to say it was everything we could have wished for and more.

Only word of warning is that drinks at the hotel are VERY expensive so stock up in duty free on your way!!

We will most definitely be returning, hopefully not in the too distant future with some children of our own!

Room Tip: Splash out and go for the delux log cabin - jaccuzi bath in the bathroom was amazing!!
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  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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