Loved this hotel! We stayed there during a bus tour through Sweden, and would absolutely stay there again. The hotel is has modern interiors, and is very closely located to the downtown area.

But what stood out most of all was the fantastic customer service that we received. Around 9pm on a very cold windy evening, we were looking to get a hot drink. When we enquired at the desk for a local cafe, there were none open. But the front reception gladly brewed us up a cup. It was so lovely to warm up and enjoy our drink in the very comfortable and relaxing lobby. The lobby has spacious trendy leather seating, free internet and beautiful decor.

Incidentally, Karlstad has a number of coffee roasters, so the local coffee is fantastic! If I am ever back in this city, I will be staying at this hotel again.