I must admit this is one of the toughest reviews so far. I give this hotel a 4, but it's a weak one.
The hotel is centrally located in Karlstad and has plenty of cheap parking places outside. Staff, very friendly and helpful. Restaurant has a good selection on the menu and both a bar and restaurant option.
My room was a bit basic but had good twin beds, tv and free wireless internet. Shower was a bit unusual, a small shower alcove. But it was adequate. Parts of the hotel showed some age and in need for restauration.
I didn't like the breakfast room as it was always crowded. The buffet breakfast itself was good with hot and cold dishes. This part I like, breakfast was, and should be included in the room price and it's more and more standard in Swedish hotels. But the area was crowded and a bit stressful both days I stayed here. Seemed to be a bit underdimensioned.
This is a good hotel and it has all facilities needed for a business/tourist. Don't expect any luxury or glamour, so no honeymoons would fit in here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC