Please AVOID this hotel at all costs.
The room was faultless; very clean and comfortable. This is the only good comment that I can post.
The front of house staff and restaurant staff were pleasant; when they could be found.
I arrived at 10am on the Saturday morning after spending a week working in Estonia. I needed to have my laundry done. I spoke to the lady on the front desk and she told me that she could only send it away the following morning (before 9am), she failed to tell me that the also did an evening collection at 6pm. She then told me that their would be a "Slight" premium for having it done on a Sunday. I had no other means of doing it, so agreed. The items that Ihad done were:
4 Tee Shirts
2 Pairs of Trousers
1 Face towel
3 Jumpers
4 pairs of Socks
7 pairs of boxershorts
I was charged a total of 2782 SEK; roughly £260! When I argued about it, I was told "I should have bought replacement ones instead of laundering them.
Again; AVOID this hotel at all costs.
- First Hotel Stockholm
