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First Hotel Royal Star – reviews, photos

4.0 of 5
Massvagen, Alvsjo, Stockholm 125 30, Sweden
Hotel amenities
First Hotel Royal Star
First Hotel Royal Star
First Hotel Royal Star
First Hotel Royal Star
First Hotel Royal Star
First Hotel Royal Star
Ranked #66 of 160 hotels in Stockholm
4.0 of 5 stars 110 Reviews
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110 reviews from our community

    Trip type
Traveller rating
    31
    54
    18
    5
    2
Date Rating
Aylesbury, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Extortionate Costs”
1 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Please AVOID this hotel at all costs.

The room was faultless; very clean and comfortable. This is the only good comment that I can post.

The front of house staff and restaurant staff were pleasant; when they could be found.

I arrived at 10am on the Saturday morning after spending a week working in Estonia. I needed to have my laundry done. I spoke to the lady on the front desk and she told me that she could only send it away the following morning (before 9am), she failed to tell me that the also did an evening collection at 6pm. She then told me that their would be a "Slight" premium for having it done on a Sunday. I had no other means of doing it, so agreed. The items that Ihad done were:

4 Tee Shirts
2 Pairs of Trousers
1 Face towel
3 Jumpers
4 pairs of Socks
7 pairs of boxershorts

I was charged a total of 2782 SEK; roughly £260! When I argued about it, I was told "I should have bought replacement ones instead of laundering them.

Again; AVOID this hotel at all costs.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Manchester, UK
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Not 4 star, only use if your at the conference center”
2 of 5 stars Reviewed 17 July 2011
1
person found this review helpful

Several features made this hotel clearly not 4 star (e.g., the bar and restaurant only open from 18:00 to 22:00 daily, staff refusing to re-stock reception fridge from the store room as "not their job", stuffy rooms due to no air con). On the plus side, it is clean, mostly smart, and the rooms are exceptionally quiet. However, it is in a VERY isolated location - quite easy to get to the centre with very regular 10 minute trains from the station next door, but nothing but highway for miles around. The one exception is the conference centre which is only a couple of minutes walk. This hotel would be worth considering if you get a good deal and your going to a conference, otherwise have a look for something better in the centre. Apart from anything else, if your not at a conference you'll find it impossible to eat during lunch time (withougt taking a train) given the highly restricted opening hours of the bar and restaurant.

  • Stayed July 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Good Hotel, 10 minutes train to city center”
4 of 5 stars Reviewed 15 July 2011
1
person found this review helpful

Plus: The staff was really helpfull, and the room was very nice. The beds although small were very comfortable.

Negative: Although it was near the city center, it was 5 minutes walk to a train station and from there 10/15 minutes of train.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Plano, Texas
Senior Contributor
41 reviews 41 reviews
Reviews in 15 cities Reviews in 15 cities
50 helpful votes 50 helpful votes
“Quiet hotel in Alvsjo”
4 of 5 stars Reviewed 20 September 2010
1
person found this review helpful

Very good location in 2 minutes from Alvsjo train station and in 5 minutes from big store “Willy’s”. Rooms are quite comfortable and clean, service is pretty good. There are a lot of rabbits on the field in front of the hotel and it makes you feel as on vacation right after the end-of-business. Every request can be solved by administration. We asked tee sets in our rooms and our desire was satisfied without any additional payment. It is really very lovely and nice place to stay during the long business trip.

  • Stayed October 2009, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nizhniy Novgorod, Russia
Senior Contributor
30 reviews 30 reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
“First is really the second home”
4 of 5 stars Reviewed 20 September 2010
1
person found this review helpful

First hotel is very nice, cosy and comfortable. Staff is very friendly. Tea equipment is provided on request or if you stay for long. Internet is rather slow, but it is free of charge. Breakfast is included into the accommodation price, it is rather tasty and baked goods can vary (there was even a waffle iron to make your own waffle with jam and cream).
The interesting thing in this hotel is that there is a door between some rooms, so you can arrange a two-room apartment with your collegue/friend from your two nearby rooms.
The hotel is very close to a T-bana station and it takes just about 7 minutes to get to the centre of Stockholm. Also there is Willy’s store (open till 10 p.m.) just 100 meters away from the hotel, so you can buy some food or light bear and eat at the hotel after a long working day.
There is a little gym and sauna in the hotel. The pleasant thing is that women’s sauna was free almost all the time. But an entry to the gym/sauna was not convenient as it was through the hotel hall and the restaurant.

  • Stayed March 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about First Hotel Royal Star

  • First Hotel Stockholm
Address: Massvagen, Alvsjo, Stockholm 125 30, Sweden
Price range (per night):* INR7,225 - 13,386

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