I've traveled all over Europe and this was the worst customer service experience I've ever had. Don't stay at this hotel, it's not worth your money and not worthy of its current rating. I was not treated as a paid guest but more of a nuisance. The location is great but it doesn't make up for the sub-par rooms, the mediocre and over priced breakfast, and the awful service. Choose one of the many other options in the area.
- Official Description (provided by the hotel):
- Unwind and retreat at this new luxury hotel next to the Stockholm Waterfront Congress Centre, the area's premier events and conference venue. This exceptional hotel, located in the heart of Stockholm, affords instant access to the best of the city; from restaurants and nightlife to the Old Town and the Royal Palace, guests enjoy quick access to the area's most interesting attractions. Attached to the Stockholm Waterfront Congress Centre, the hotel is the perfection option for visiting delegates.Enjoy instant access to the Stockholm Waterfront Congress Centre, attached to the hotel and featuring 22 meeting rooms spread over 15,000 square metres. Relax in one of 414 modern rooms and suites, complete with Free high-speed, wireless Internet access and spectacular views over Riddarfjärden and Stockholm’s City Hall. Savor international cuisine and perfectly mixed cocktails at the hotel's on-site restaurant and the Lobby Bar that features an open fireplace. Recharge at the hotel's on-site Exercise Lounge, and take advantage of 24-hour room service, Business Centre and Free high-speed, wireless Internet access. Meet with ease at the premier Stockholm Waterfront Congress Centre, which is attached to the hotel and features some of the world's best conference facilities with cutting edge AV equipment and exemplary, knowledgeable staff. ... more less
- Reservation Options:
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