I stayed in this hotel during a conference in Helsingborg. I chose it because it was included in a "special offer" from the conference and the reviews in TripAdvisor were OK.
The location of the hotel is the best value, as it is placed within a walking distance of all the attractions and main shopping areas, as well as the station. The reception is large and the people there are quite friendly.
However, when I got into the room, I was completely disappointed. The size of the whole room was 2.5*3 meters, including a table, two chairs and a mini bed (90 cm). I could not place my luggage on the floor because there was no physical space to do that. Moreover, the wardrobe was 25 cm wide with one shelf on the top. Therefore, I had to put my suitcase in the small place between the bed and the wall.
The bathroom was not so bad as it has been renewed. However, there were no amenities such as a comb or a shower cup. You had to go to reception to ask for one. I was also lucky because I had a window which helped in not finding trapped in the room.
The heating of the room was so low that I asked for another blanket. The light was also very low so you have to switch on all the lamps that were there. The only positive surprise was the WiFi network, which worked very well during the whole stay.
I travel quite a lot and I think the room can be compared to a 2-star pension or even a hostel. Moreover, I was charged by the "special price" more than the normal price on weekends. Therefore, I just complained at the reception and they upgraded me to a really 4-star hotel bedroom with the standarized sizes for everything. In this case, I have to thank the people at reception, who were very keen.
Food was the only remarkable issue of the hotel. I had dinner at the Lounge and the quality and quantity of the dishes was good. Breakfast was very complete and there were even fresh oranges to make your own juice. Although there were normally quite a lot of people, the staff was very diligent and there was always everything ready.
As a conclusion, I would say that if you reserve a single room, be careful and do not pay more than 50 to 55 euro for that, as you will get this hostel room. I think the hotel should take care about this and how it handles "special prices" to groups. For the same price, I will not choose this hotel again.
- Clarion Helsingborg
- Helsingborg Clarion
