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Elite Hotel Knaust – reviews, photos

4.0 of 5
Storgatan 13 | Box 340, Sundsvall 85105, Sweden
Hotel amenities
Elite Hotel Knaust
Elite Hotel Knaust
Elite Hotel Knaust
Elite Hotel Knaust
Elite Hotel Knaust
Elite Hotel Knaust
Ranked #1 of 13 hotels in Sundsvall
4.5 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
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    32
    8
    2
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Date Rating
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
“Very elegant hotel, some good value rooms BUT some noteworthy annoyances!”
3 of 5 stars Reviewed 5 August 2011

(Negatives on top, pluses coming below - this is a nice hotel but I feel that some negatives are worth pointing out.)

NEGATIVES:
-You are expected to pay at arrival, like at some budget hotel... Normally as a guest I prefer to at least see the room before I pay. That is almost always normal, or at least a possibility, but at this hotel this is not possible.
-The single room that I stayed in had a very claustrophobic feel to it. It was right under a sloping ceiling on the 3rd floor, meaning that in most of the room an adult person could not stand upright. I did not like it. If you have any claustrophobic tendencies or you are tall, avoid this type of room.
-Housekeeping did the room while I had breakfast, which felt like a bit of an intrusion. I have never before experienced a situation whereby housekeeping enters before the breakfast session is finished.
-The room that I had was facing other hotel rooms on the opposite side of a courtyard. No curtain was provided to protect privacy in the evening. Those opposite could view straight into the room unless the blackout curtain was drawn.

PLUSES:
-Great location
-Hotel housed in a very elegant building, newly renovated. Classic style that will appeal to most.
-Iron and ironing board at the room.
-Wifi is fast and free.
-Very nice breakfast buffet with anything a European might ask for, regardless what part of the continent you are from.
-Lactose free milk products are provided for breakfast if you ask - this is standard at good hotels in Scandinavia.
-Blackout curtains, a must in Northern Scandinavia.
-Bathtub

Stayed July 2011, travelled solo
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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
“Poor Hotel car parking”
4 of 5 stars Reviewed 2 August 2011

A big negative for this Hotel is the car park. The Hotel does not have its own car park, you have to use a public car park two blocks away. The Hotel has ten minute free car parking outside the hotel to load & unload your car. Fortunately for us the weather was fine, but it would have been very difficult recovering your car from the car park & packing your luggage outside the Hotel if the weather was wet as there was no shelter. The Hotel has 9 steps to carry your heavy suitcases up before you can get a lift to your room. This is not easy for older guest. We had air-conditioning in our room which was appreciated but very noisy as the fan speed control had been disabled. The breakfast had plenty of hot & cold choice & was very nice, the only negative for us was that the hot water urn was not maintaining the water on the boil for our cup of tea & the water was almost cold, & if you are a tea drinker you like your tea to be hot. The Hotel booking system was so inefficient that the Hotel guests were waiting out the door, even with two receptionist working. Management needs to improve their system. The Hotel generally had lots of old world charm.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vilhelmina, Sweden
Top Contributor
67 reviews 67 reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“Classy, friendly, well located”
4 of 5 stars Reviewed 20 April 2011 via mobile

We were given an upgrade to a Very nice suite , kind of a pent house thing with the master bed on a Loft. Very cosy!
À nice "british" gastro pub!
The only thing that wasn't that great was the breakfast with cold boiled eggs , a bit Messy and no good mornings or smiles!

  • Stayed May 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hamburg, Germany
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“great hotel, central location”
5 of 5 stars Reviewed 12 March 2011

the most amazing part is the beautiful hotel interior which you see immediately when you enter the hotel. we did not expect such a nice hotel for the price. the breakfast is really good with a big variety of food. the rooms are not really spacious, but very simple, stylish and clean. the staff was absolutely frienly. we strongly recommend the hotel!

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Small room, but classy hotel.”
4 of 5 stars Reviewed 15 February 2011

I spent a three nights in this very classy hotel on business.

Positives:
- Fantastic mix of historical and modern.
- Friendly and helpful staff.
- Buffet breakfast in Cafe de Rasoir.
- Comfortable despite -23 deg C outside.
Negatives:
- Room small.
- WiFi not free and I had to continually reset access point, which I found under the desk, to maintain connection.

  • Stayed February 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Elite Hotel Knaust

  • Elite Hotel Sundsvall
Address: Storgatan 13 | Box 340, Sundsvall 85105, Sweden
Price range (per night):* INR8,226 - 12,005

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