I spent a long time here (2 months) on a trip for work. The room was very clean and comfortable. The free breakfast downstairs is huge, they go overboard, and it's great. I spent quite a bit of time in the bar/restaurant, service is excellent, they fix really good hamburgers, and have a decent variety on the menu. The few times I went down to the pool, I had it to myself. The hotel is just across from the main square, where there's some shops, movie theater, etc. Gavle is not a huge town, but there is enough there to keep you occupied. The bank, grocery store, liqour store, etc., are all a brief walk from the hotel. There are several clubs there, and most of the people I encountered spoke clear English. Stockholm is about an hour away by train, and the station's within walking distance of the hotel. If you stay here, go downstairs and have a red bull w/vodka, and the svardfisk (grilled swordfish) it's delicious. My employer put me up here, but if I went to Gavle on a personal trip, this is where I would stay without a doubt.