All in all I enjoyed my stay at the Scandic Ferrum :) The hotel rooms were clean, pleasant and modern. The location itself was close to shops and a few restaurants/cafes, however it must be said it isn't the prettiest area of Kiruna, they get much more beautiful the further you head towards the Ice Hotel.
The service itself is what made me mark down this hotel, reception staff weren't overly helpful at times.
This is more of a comparison but, I was also disappointed that coffee/tea wasn't included in the lounge area. The Clarion Collection in Tromso, offered free waffles, fruit juice, coffee and tea all day long. It might not sound like much but it makes such a difference to your stay at times after coming in from the cold outside to a nice afternoon waffle and coffee :)
Overall, a pleasant stay, best thing being the actual hotel rooms :)

The hotel is centrally located in the middle of the town with easy walking to shops and places to eat. There are plenty of places to get something to each including a restaurant in the same building as the hotel (although not part of the hotel). Car rental is about 100 meters from the hotel and the train station about 15 minutes walk.

The room was bigger than average and in good condition. The views from the front of the hotel look towards the water and the train station.

Breakfast was very good, with a good selection of hot and cold food, all of a good quality. The gym facilities are also all good.

The staff were efficient and helpful, giving us advise on where we might go for a shot walk after we had been sitting in the car for a long time.

Internet and parking are free.

Kiruna has the most beautiful building int Sweden as voted by the people of Sweden - take a look for yourself!!

Stuff had a hard time to find the booking and even harder to understand the meaning of "to be invoiced" as it clearly stated on the confirmation. The room itself had a recent facelift but the bathroom was still the original 50´s for the whole building to be torn down as the mines nearby expand. Stayed for two night and the breakfastbuffet didint offer bacon on any of the mornings. Though there was a avriety of other dishes and fruits.

The hotel is ok but has nothing to recommend it apart from a stop over on the long drive from norway through sweden to haparanda and kemi. The town over looks a huge iron ore mine, which might be of interest to mining types but otherwise the town is totally forgettable. We arrived on saturday afternoon and found most shops close around 2pm (some close at 1pm !!).
The room was ok although we heard some noise from the car park in the square below as the local teenagers cruised around like is common in most swedish and finnish small towns at the weekend.
The bathroom had quite fierce ventilation (perhaps because we were on the top floor) and the drone from the air vent sucking out air reminded me of a WW2 bomber movie.
Buffet dinner was quite delicious and resonably priced, the desserts were also nice although we were charged for a cup of tea at the end and a pitcher of tap water - both should have been included in the buffet price in my opinion (although a good way to bump up the price since most people will want a drink with their meal).