After reading some of the other reviews I wonder if there are two hotels with this name?
The hotel and apartments are obviously old and this is noticeable in the facilities and throughout the room. Getting around the hotel with a young child in a pram was virtually not possible because of all the stairs. Where there was a lift it was barely big enough for two people to stand in. This meant 2 suitcases, a pram, 2 people and a baby of 8 weeks needed 3 journeys up and down in the lift before we got everything into the rooms.
Upon arriving in the room it became apparent that the hotel had not renovated the rooms for many years, don't be mistaken by the Professional photos on the site!
The bed was a disaster, tilting inwards where obviously someone very heavy had been lying in the middle of the bed for several years. Kitchen utensils were dirty and the bathroom stunk of urine.
On checkout day they knocked on our door at 1100 and the maid asked why we were still there? 10 minutes later we were contacted by reception and told that we had 15 minutes to vacate the apartment or be charged extra. After 3 lift journeys we made the deadline.
I have no idea how this can be a 4* hotel? There must be different ratings systems in Denmark.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC