I am just back from 4 days in Copenhagen with my boyfriend. We were so looking forward to it and a huge part of any trip away is the accommodation you choose. We were not let down at all by choosing The Island Hotel, Copenhagen.
From the moment we arrived to the moment we left the staff could not have been friendlier or more helpful. We checked in quite late so the restaurant had stopped serving and room service had stopped as well. However, the receptionist, Elvis was more than helpful and helped us organise a pizza to be delivered. We didn't even have to go to reception to collect it - it was delivered right up to the room. I wasn't feeling a 100% so my boyfriend went down to the bar to get a drink and bring it back to the room. The barman was helpful in recommending a few places to go and things to do. When he heard I wasn't well he gave us a complimentary drink and wishing me well for the rest of the stay. I mean that is top notch service! Because of that, the following night we ate in the restaurant and had a couple of gorgeous mojitos. We had steak which was very tasty and cooked to perfection. Rebecca was our waitress and again she could not have been more helpful. She recommended an area to go out in and a few bars. We followed her recommendations and had an excellent night. But let me mention that all the staff were like this - professional, friendly, helpful and pleasant. Other receptionists helped us out with things as well but unfortunately I didn't get all their names.
In regards the hotel and it's location - I was very happy with it. Our room was overlooking the canal. I booked a standard double and I wonder was I upgraded? I never asked. It was spacious, had everything we needed and most importantly it was clean. The bathroom was a very good size. There is a mini bar which we availed of! We didn't have to ask for anything throughout our stay. It's about a ten minute walk into Tivoli and I loved that every morning. We did lots of walking and it was a great way to see the city and get your bearings. The free high speed wi-fi in the room was an added bonus.
We thoroughly enjoyed our trip and I will definitely return to Copenhagen to explore it even more. It was particularly beautiful at Christmas with the Christmas markets etc. A huge part of our trip being so enjoyable was the service we received in The Island Hotel. I would recommend it to anyone. Thank you all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC