First of all the receptionist was simply rude and unpleasant. It's a service profession and not to show yourself off by insulting guests.
The rooms are a bit dated and modest for a design hotel. I believe the hotel is about 10 years old and it is slightly starting to show in the rooms. What would maybe be fancy and upscale design 10 yers ago is quite common and not so special anymore. The WOW factor is not there. There is not a flat screen TV but the old large models. The furniture is slightly starting to show of age but luckilly it's not dramatic. Some rooms got balconies which must be perfect for summer days. However it's really nothing wrong, but it's just not quite what I expected. Nice view from the top floor.
The bathrooms are below average and modest in design and at least funcionality. The shower (see picture) is in the middle of the bathtub and there is nothing preventing the water from spilling on the floor. What is the point? Is is supposed to be some design element? The floor was also tilted away from the bathtub and towards the door on the opposite side making the entire bathroom floor wet. The floor is not heated and it takes forever to dry if you don't choose to soak your towels with water. I had to change socks twice when forgetting about this when entering the bathroom. Bathroom amenities where regular hotel chain stuff and nothing special.
There is no doorman, no concierge (use of reception only), no bell boys, no ordering of coffee or tea at the breakfast table (all self service) etc. There is no pool or sauna facilities and the bar closed at midnight. Didn't try the restaurant. The breakfast selection was really good.
The bar however is very nice and seems to be popular among guests but maybe also locals. It was quite busy untill they closed - at midnight. How strange is that when the bar was still full of patrons. The bartender (woman) was very pleasant and smiling. Very good drinks. We had a nice evening in the bar - untill they closed at midnight.
All together the overall feeling is not a 5 star hotel, but a quite acceptable and average 4 star hotel. If this was a 4 star hotel the score would be very good but as a 5 star hotel it's a bit below average.
Room Tip: High floor and balcony.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC