I read previous reviews, took the nay-sayers with a grain of salt, and booked a room for three of us. The nay-sayers were all correct: the "reception" area is nothing more than a counter next to the smoky bar which doubles as the breakfast area. At 6:00 p.m., the porter/receptionist was much more interested in getting back to the bar than helping us. We walked up 4 flights of dimly-lit stairs to our room, noticing walls & windows that all looked dingy and in need of cleaning & paint (the ancient elevator fits one person plus a suitcase). "Basic" is too generous a term for the room: no headboard for the badly-made bed, no table, desk, chair, sofa, lamps, or bathroom amenities beyond grayish towels. The phone sat on the windowsill behind a curtain. We heard a casual conversation in the neighboring room clearly through the walls. As we stood in the room a bit shell-shocked, the term "flop house" came to mind. Our room looked nothing like the images on their website. We asked for a different room, but nothing else was available. As we left, the porter assured us there would be no charge & no penalty. I've arrived home to a charge for a night on my credit card, and e-mail exchanges with the management are getting nowhere - it seems the porter is telling management we agreed to a one-night charge! Please - you can do MUCH better in Copenhagen for the price, and avoid the hassle of a poorly operated business.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC