No heat in bathroom! Towels not dry next morning. Things loose and missing lightbulbs. It took 36 hours to change a lightbulp! Only 1 place to put a suitcase in a dobbleroom! Breakfast is less than ordinary. Visit a bakery instead. When ordering a taxi for 2045, it arrives at 2030. We repeated the time, 2045, several times, but it still arrived at 2030. We were 5 peopple, but were told that there are no taxis for 5 persons in CPH (which is a lie!). So we had to pay 2 taxis for 15 minutes ekstra. Ta taxidriver told us that it was a repeating problem with this hotel. The staff have very poor language skill. Some dont even understand danish, let alone english. The staff is also more interested in blaming everone else, rather than finding quick solutions to customer problems. Good soundproofing though :-)
