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Clarion Collection Neptun Hotel – reviews, photos

4.0 of 5
Sankt AnnAe Plads 18, Copenhagen 1250, Denmark
Hotel amenities
Clarion Collection Neptun Hotel
Ranked #46 of 119 hotels in Copenhagen
3.5 of 5 stars 347 Reviews
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347 reviews from our community

What travellers say about this hotel
  • Evening buffet(8)
  • Very good(5)
  • Quiet street(3)
Traveller rating
    68
    133
    83
    29
    34
Only show reviews for Family (34) | Couples (66) | Business (42)
Date Rating
Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Why the negative reviews..?”
5 of 5 stars Reviewed 14 February 2012
2
people found this review helpful

I'm just back from a 3 day stay in the Clarion Collection Neptun in Copenhagen, and I couldn't fault it. I thought it was fantastic value for money, an excellent location, with more than adequate accommodation. For the same price being quoted by other hotels in the same area, the Neptun offered a varied and high quality breakfast, all day coffee (with cake after 3pm!), and a really good evening dinner. Meals were taken in a pleasant atrium area, and my room was small, but very clean, well appointed and with a good quality TV and beautiful shower room.

Best of all was its location - I came out every morning, and walked along the (frozen) harbour to the Kastellet, and then headed into town (a few minutes walk).

For those of you swithering after the (somewhat nitpicking) negative reviews, I'd say - go ahead and book. It would be difficult to find better value, in a better location, in a more beautiful city.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mairi262 about Clarion Collection Neptun Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Excellent location, basic (but still nice) facilities.”
3 of 5 stars Reviewed 10 February 2012

The location of this hotel is perfect, all the sights, museums and shops are within easy walking distance and there is a metro stop within 5 minutes walk. Location was particularly important to us as it was freezing and we didn't want to be outside too much!

We went for a small double room - and it was very small - but I'm from London and used to that so it didn't bother me too much, especially on a short stay. If you are particularly tall or like more space you should go for the bigger room.

I thought the design of the hotel was nice, a little worn in places but nothing to complain about. The staff were generally pleasant and helpful and spoke English.

The breakfast was absolutely fine, and the coffee was plentiful! They also had complimentary coffee available with take-away cups, which is a nice touch and great given the expensive coffee in town!

Would not recommend the dinner there, slightly odd buffet. There are some great restaurants in Copenhagen and even the really nice ones are not crazy expensive - e.g. the Schonneman in town was v cool traditional Danish restaurant was £60 for main courses, snapps and beer for two people.

In summary, would definitely recommend for a short stay if the price is right.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask missmidwinter about Clarion Collection Neptun Hotel
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Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Needs renovation”
3 of 5 stars Reviewed 6 February 2012

The staff was nice and tried to help but the hotel badly needs renovation: the carpets, walls and tiles are used, stained or cracked, the windows lets the cold air in, there was not heater in the bathroom.
The hotel has a general heating problem
Our room (# 520) was very small with a low attic roof, the phone did not work, neither did the TV. Some bulbs were dead here and there. One would expect better for 150 € a night.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mrparis1 about Clarion Collection Neptun Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Could easily recommend this hotel!”
4 of 5 stars Reviewed 4 February 2012

Stayed here for 3 nights, travelling togheter with my husband and parents. My husband and I got a room with a street-view. The room was big and was in a very good standard: big bed, flatscreen tv, clean. Bathroom also very nice. My parents also had a big, nice room - but the window in their room headed against the breakfast area!! They could not open the window to for example get fresh air..


You are offered a great breakfast, cakes for the afternoon tea, and a light supper in the evening - all included; great!! BUT: The breakfast area is TINY. On weekdays you could get a table without any problem - but in weekends its overcrowded - and difficult to get a table. We actually had to eat in a conference room - after waiting for a long time.. Backdraw!

The location is very central and nice. Quiet neighbourhood and just a short walk to shopping and sights.

I really recommend taking a trip with the canal boats. Make sure you take the cheapest tour - GREAT value! Ask in the hotel for this, we read about it in a brochure in the lobby. A GREAT way to see the city.

All in all: this hotel is a great place to stay in while visiting beautiful Copenhagen!

Room Tip: Ask for a room with the window heading OUTSIDE - not to the inside.
See more room tips
  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Solfur about Clarion Collection Neptun Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“mix feelings”
3 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I stayed in clarion hotel recntly...

+ves - great location...good breakfast n dinner..
-ves - rooms were verrry small n congested..high price

so overall i say it depens on your preference..but if u have any other better option go for it..

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask luv_travel210 about Clarion Collection Neptun Hotel
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Additional Information about Clarion Collection Neptun Hotel

  • Clarion Hotel Copenhagen
  • Clarion Copenhagen
  • Copenhagen Clarion
Address: Sankt AnnAe Plads 18, Copenhagen 1250, Denmark
Price range (per night):* INR8,626 - 16,859

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Clarion Collection Neptun Hotel
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