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First Hotel Excelsior – reviews, photos

3.0 of 5
Colbjornsensgade 4-8, Copenhagen V 1652, Denmark
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First Hotel Excelsior
First Hotel Excelsior
First Hotel Excelsior
First Hotel Excelsior
First Hotel Excelsior
First Hotel Excelsior
Ranked #99 of 119 hotels in Copenhagen
3.0 of 5 stars 9 Reviews
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9 reviews from our community

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Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Location”
2 of 5 stars Reviewed 9 May 2012 via mobile
1
person found this review helpful

Location is about the only good thing here....it is directly next to the train station. The furnishings were old and tired. There are two strip joints on the street and it made for loud evenings. Shower pressure sad to say the least. Breakfast was just okay. Staff was helpful though and friendly. I also was not comfortable with having to leave my key when I left the building; which I assumed was because they were old, hard to replace electronic key cards. The hotel has a ways to go on upgrading things...had to go to lobby to get coffee on our early departure because no coffee facilities in room. Generally dissatisfying stay.

Stayed May 2012, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Central location,poor breakfast,tiny rooms”
3 of 5 stars Reviewed 2 May 2012

Very centrally located,2 minutes'walk from the main train station and with buses nr 6A and 26 stopping just around the corner,( these particular routes take you almost EVERYwhere in central Copenhagen.) TINY rooms, there was not even enough floor space to place an opened suitcase, never mind two, had to balance them on the desk.Equally tiny bathroom!
Narrow but good beds.
A strip club just across the street AND one almost directly below our first floor window provided music all through the night...actually, it wasn't too bad, but it did not stop until 3-4, not even on a weekday night.
Although the hotel is just a few yards away from the busy Vesterbrogade, we really can't complain about any traffic noise (apart from over-zealous garbage-collectors who seemed to think clanging and banging on each and every garbage can was part of the job...)
Breakfast was not at all good.in fact, probably the poorest we have had.It did not exactly help matters that there was only ONE person available to clear the tables, refill trays,collect food tickets etc etc. On day 2 we came down to find there was no bacon left, no eggs, no bread (although it did arrive after a while),no cheese and only two slices of tomatoes left to pose as a "vegetable tray".... so on day 3 we skipped breakfast altogether. Ours was included in the room price but other guests paid 115DKK (approx 13-14 euros/20 dollars) which is plain robbery!
On the plus side:quite large and furnished bakyard. Free internet.Free coffee and tea in the reception room.
Negative:(apart from what's mentioned above): check-out time is 12. On our last morning we wanted to visit up with our Copenhagen-based daughter for a final meal and did not want to take our luggage with us, nor did we like to leave it in an unlocked storage room out of the receptionist's sight, so we asked if we could possibly keep the room until 12.30, by which time we would be back, as the hotel was clearly not fully booked, but this was not possible.The receptionist first said we would then have to pay extra for that half hour but the he changed his mind and said it was "difficult" so we dropped it.This in spite of the fact that the hotel's own information brochure states that if one would like to check out later than noon,one should ask at the reception...

Room Tip: NOT above the strip club, that's for sure! But I would presume that with a room facing the backy...
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  • Stayed May 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Location, Location”
3 of 5 stars Reviewed 25 April 2012

Conveniently located two blocks from the Central Train Station, this hotel offers the usual: Small rooms, OK breakfast, and informed front-desk staff. This is a no frills hotel, competitively priced and perfect for access to all tourist attractions.

  • Stayed April 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Preston, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Underwear shock !”
3 of 5 stars Reviewed 17 April 2012

Visited the hotel for business. The hotel was close to Copenhagen central station and relatively easy to find. On arrival the receptionist was a bit confused about my booking. When I entered my room I was a little disappointed about the size of it. Upon checking the wardrobe (hanging cupboard with no door) I discovered a worn pair of underpants, one black sock and an empty bottle of Coke! I immediately replaced my case and returned to reception. The receptionist was most apologetic and offered me a better room and a complimentary bottle of wine. The latter room was much larger and more appropriately furnished. Other colleagues were staying in other hotels close by so I stuck it out for the whole 3 nights. On a good point, the breakfast was very good and the choice was extensive. I don't think I'll stay there again!!

  • Stayed April 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Alegre, Brazil
Senior Contributor
30 reviews 30 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Didnt like it - dirty”
2 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

The bathroom was dirty, believe it or not there was a poo inside the toilet, shocked I just flushed it and tried not to think about it. If we had less luggage I would have asked for another room, but I was really tired, I regret i didn't change the room. Also it's located in front of a man's club, and beside another one. We had no problem with that, no noise or disturbance from the street, but this is something you must know. The staff asks us to leave the key if we leave the hotel, i wonder if it's to avoid "renting" the key to the ladies that work around the neighborhood. A friend who went there to pick me up asked me: "what kind of place is this you found?" in reference of the area.
I had good time sleep and rest, there was TV, good shower and bed, no complain about that.
Staff were kinda rude I thought, not even a welcome smile was given. And the one that told us to leave the key was RUDE!

  • Stayed March 2012, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about First Hotel Excelsior

  • Comfort Hotel Copenhagen
  • Comfort Inn Copenhagen
Address: Colbjornsensgade 4-8, Copenhagen V 1652, Denmark
Price range (per night):* INR6,329 - 12,546

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