I just want to say that we had a lovely stay at Hotel Scheelsminde this summer, we where greeted in the reception up on arrival by a very nice lady. The room was beautiful with a nice interior which fits to hotels charm.
The staff was very helpfull from the beginning to the end of the stay.
We just want to say thank you for a very nice stay and look forward to come to Scheelsminde again.

I have to say that on arriving in the reception of Scheelsminde I was quite impressed. We were there for a wedding which ran smoothly and the food/staff/service was top notch.

...however when we got to the room I was shocked. There were traces of damp on the ceiling, the bed/linen had not been updated in years, the bathroom/shower was in a reasonable state but very outdated. Our room wasn't cleaned on the second night and the TV remote was faulty.

The whole place outside of the main building had a hostel fee to it.

On a plus-side the grounds were pleasant, the restaurant (and the winelist) whilst expensive, was pretty good and the staff were generally helpful.

We had booked a room for four people; two adults and two children. When we came to the front desk of the hotel in the evening, they had only reserved a double room, without beds for the children. We showed our reservation from hotels.com stating a reservation for 2 adults and 2 children. They were sorry, the hotel said, but they had only received a "request" for two children, not a "booking", so they had no room for us, but we could get an extra room, for extra money. The hotel claimed they had done nothing wrong, we had to ask hotels.com what went wrong.

Anyway, we accepted an extra room, but not for double price. Without an elevator we had to carry all our bags up to the second floor. We're quite young so that's ok. When we entered the rooms there was a strong smell of rotten carpets. There were spots of dark mold in the bathrooms, and a dripping shower. We could not find any fire or smoke alarms in the room (is this legal?). The walls were dirty, the cupboard top was filled with dust.

The hotel has a swimming pool, which we tested. The wardrobe facilities were small, but would have been ok if it wasn't for all the empty beer cans, the avocado (!), and empty soap dispensers. The pool water was rather cold (approx. 18 C), and both bubble baths out of order. We had had enough after 10 minutes...

The upside of the stay was the beds, which in our rooms was ok. The location is also in a quiet area. Breakfast had a limited selection, but was ok. (Note that the kitchen had previous remarks from the authorities on hygiene on handling food!)

On checking out we had been charge 100% for the first room and 70% for the second room, which we never ordered. After some quarrelling we got the extra room for 50% of full price. After we had paid, the receptionist informed us that, had we only called in the order in advance, we would have got the room for the price we had been promised.... Right... that's what we thought we had done, via hotels.com, but that was not good enough...

So, in total: A pretty bad experience for us, so I'm sorry Scheelsminde, but I must advice people to stay away. This is not worth the money. On Hotels.com the hotel is rated as a 4 star hotel. I'd give it max. 2 stars.

The hotel as such looks very nice and is quite expensive. But since we had booked a "standard room", we were sent outside the main building. No problem so far. The bad surprise was to discover the room! It was simply old, ugly, cheap and DIRTY. The bathroom floor, walls, and amenities were DIRTY. After complaining we were sent to another room, which appeared to be in the same situation as the first one. We then had to complain one more time. So we were promised that a person will come and clean the bathroom. An hour later the person came and did a thorrow cleaning of the bathroom and agreed that it was really dirty. Of course this should have been done before our arrival and not when we were sitting there in the room. Anyway, even if it had been clean from the beginning, the room can certainly not be considered a 4 star hotel room. It was more like a motel room that provides a place to spend the night.
Sylvia from Norway