-Reception staff were actually cooks from the restaurant who were checking people in and out and appearing at the reception when needed. At least, the only reception staff that I saw were wearing cook's clothes. In my opinion, this is unacceptable for a three-star hotel. Also, they were unwelcoming and arrogant when answering our questions.
-Room was also unwelcoming. Even our three-year-old girl was clearly disappointed when we entered our room. The rooms are more like motel-type rooms.
-The hotel area was under serious renovation. The biggest disappointment was that their children's playground was out of use because of the renovation that took place both inside the hotel and in the garden area. The renovation was quite disturbing.
-Breakfast was nothing great, it was mediocre.
-The hotel is situated in what seemed to us like an industrial area
and a car (or a bike, whatever gets you somewhere) is a must if you want see more than just this hotel. The center of the town is further away.
-I felt that the bedwear was quite worn out.
-The bed had not been made for our three-year-old girl, and the duvet, pillow and other bedwear had just practically been thrown in an unneat manner on the couch that could be turned into a sofa.
-The grass was all yellow and dried out everywhere in the property. The property on the whole looked quite depressing because the garden area had not been taken care of. Even if the building is under construction, you can try to make it look neater.
-During our two-week trip in Denmark and Germany, this was definitely the worst hotel we stayed in.
-I could recommend this to someone who's looking for a cheaper accommodation and does not intend to spend much time at the hotel. For us, this was just about OK for two nights, since we spent the days until late in Legoland.