We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Grand Hotel Palace Thessaloniki – reviews, photos

5.0 of 5
305 - 307 Monastiriou Street, Thessaloniki 54627, Greece
Hotel amenities
Grand Hotel Palace Thessaloniki
Ranked #16 of 73 hotels in Thessaloniki
4.0 of 5 stars 56 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

56 reviews from our community

    Trip type
Traveller rating
    20
    19
    10
    1
    6
Date Rating
moscow
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“hilarious 5 star. stay away.”
1 of 5 stars Reviewed 26 February 2011

if you make your "stay away" thessaloniki chart, this one is definitely to be listed!
i´m not that much into writing bad reviews, but this hotel is so much not what they sell it for! it is ancient as Acropolis! they might make better money selling it as a tourist sight rather than a place to stay! poor meals, bad cleaning (maid´s hair everywhere in room), the gym is equipped with running tracks been manufactured the same year Alexander the Great died! it´s far away from center, in an industrial suburb. cable internet in room is snail fast.
And it is no way a 5, hardly a 2 star. no rope, no slippers provided, cheapest washing kit, etc. etc.

  • Stayed February 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask versace777 about Grand Hotel Palace Thessaloniki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malaysia
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“nice but not quite five star”
3 of 5 stars Reviewed 16 March 2010

The location is not quite the centre of Thessaloniki although there is a shuttle bus and taxis readily available. The hotel looks and is new, but the rooms are small in comparison to others, with basic amenities more like those in three or four star hotels. The reception stafff was helpful with the exception of one lady who shall remain nameless. On the plus side, there is a swimming pool, free internet, and wifi available in the lobby. The restaurant serves decent fare, and service is prompt and attentive. It is certainly good for meetings, as there are ample rooms of various dimensions, and the location is good for a captive audience.

  • Stayed March 2010, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bboymsia about Grand Hotel Palace Thessaloniki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Definately not 5 star”
1 of 5 stars Reviewed 15 March 2010

I recently stayed at this hotel for a conference and it was possibly the worst hotel I have stayed in. The staff on reception were rude and very unhelpful, the rooms were disgusting, everything smelt of cigarette smoke and as a non smoker this was a nightmare.

All towels and bedding smelt of smoke! Not very nice after a long day.

The area is also not nice, very close to the main bus terminal but far from the city centre, the area is very run down.

internet connection in the rooms is very poor for a wired connection.
Would not recommend this hotel for any type of traveller, definately not 5 star, have stayed in travel inns which have better service and ammenities!

  • Stayed March 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask European_traveller84 about Grand Hotel Palace Thessaloniki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Grand Hotel Palace”
3 of 5 stars Reviewed 28 October 2009
1
person found this review helpful

Hotel is new, clean, but that is about all it has going for it. Not close to ANYTHING. Bus close though. Not convenient to go to any store or any other place to eat. staff not friendly. Breakfast was very good. Internet was OK . Free wifi, their computers free and OK

Stayed October 2009, travelled as a couple
Was this review helpful? Yes
Ask BeverlyV about Grand Hotel Palace Thessaloniki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
1 review
2 helpful votes 2 helpful votes
“Unpleasant stay”
1 of 5 stars Reviewed 16 October 2009
2
people found this review helpful

I was in this hotel for two night and I really don't think it is a five star hotel. Specially horibble was the behaviour of the staff. I was charged for four beers drank in the lobby bar which I never even drank. Someone had given my room number in the bar and I had to pay the bill. Hotel staff was very unpolite when I tried to sort this out. Be careful for this kind of extra charges and be prepared they will not return these costs.

Internet connection is also totally useless both in the room and lobby.

  • Stayed October 2009, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Sanjaman about Grand Hotel Palace Thessaloniki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Grand Hotel Palace Thessaloniki also viewed

The Met Hotel
4.5 of 5 stars 196 Reviews
Thessaloniki, Macedonia Region
Show Prices ABS:HotelCheckRates-d1536409?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Electra Palace Hotel Thessaloniki
4 of 5 stars 105 Reviews
Thessaloniki, Macedonia Region
Show Prices ABS:HotelCheckRates-d228914?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Excelsior
4.5 of 5 stars 69 Reviews
Thessaloniki, Macedonia Region
Show Prices ABS:HotelCheckRates-d1642872?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 73 hotels in Thessaloniki, ranked by popularity »

Been to Grand Hotel Palace Thessaloniki? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Hotel Palace Thessaloniki

305 - 307 Monastiriou Street, Thessaloniki 54627, Greece
Price range (per night):* INR5,740 - 10,366

Owners: What's your side of the story?

If you own or manage Grand Hotel Palace Thessaloniki, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Hotel Palace Thessaloniki
Show the lowest price for this hotel (from our partners)
Show Prices