I have just spent 5 nights at this hotel. What can I say? All I can think to say is that is was just ok. The hotel isn't cheap and its reasonably nice but the rooms are tiny, beds hard and just, well.....just not really comfortable. Rooms are ok for one person but I wouldn't like to try and fit two in there. There is no tea and coffee facilities in the room - even the Travelodge has a kettle and coffee!, no iron or ironing board but most confusing of all.... not one English TV channel?? 22 channels and not one in English?
I found the staff functional at best, never a smile, quite brusque and unfriendly. I have to say here that the reception and concierge staff the exception to this as they were very friendly and helpful.
When I asked for coffee at breakfast one morning, the waiter pointed to a jug on an adjoining table and just said there was coffee in there. Very bad indeed! I didn't have coffee that morning as I felt embarrassed taking my neighbours coffee off another table.
Strangest thing this time around was the visit by two staff members at around 6.30pm each evening. A knock on the door, I open it, one has a checklist and ticks my room number off her list, the other one says "Everything ok with your room?", I say "Yes thanks" then she says "ok, good night". When I asked my colleague if she knew what all that is about she told me that it was the turndown service........what? Strangest turndown service I ever saw. What was the point of this charade every evening?
This is my third visit to this hotel. I use it for business and the main reason I use this hotel is for location. Can't say I ever look forward to coming here and that's really sad I think. Perhaps I'll try somewhere different next time I visit Thessaloniki.
Room Tip: Try and get one overlooking the square. The rear ones overlooking generators and rubbish bins are gr...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC