This was our wedding trip and for stay in Kreta we choosed this hotel. The room and staff was nice, My husband had to return to room to change pents to hide knees. Hotel beach was with stones and sea was dangerous, because wawes were taking my husband deeper in to the sea. Good that he's a good swimmer. I didn't sea any rescue team in the near. Be carefu and don't swim too far.

Have spended 10 days there on 2005, with wife and small kid, and have only words of praise for this hotel. We've been given spacious room with one smaller connected room for the kid. Kid's room have had separate bathroom and even separate portable air condition (what I find very usefull, cause adults can sleep with a bit colder settings and still not worry if it's too cold for the kid). We had a great view from the terace(on the pool and the sea),,, Both bathrooms were clean, spacious and very well maintained. Food was pretty good, with a lot of choices (especially dinner). Lobby is also very nice(every floor also have some kind of a smaller lobby with some magazines, books and nice furniture). What I liked a lot, lobby was always very peaceful and quiet at any time, with no more than 10-20 people in it. Stuff was always helpful with hotel manager moving around almost always, discreetly checking is everyhing ok.The pool is great,spacious and clean. During ten days, I've never found more than 10-15 people in the pool, which is great. Now some minuses: There is nice small kid's area with nice small pool, but that children pool is more or less always occupied with some older people laying around and jus sitting or standing in it (probably not swimmers, who are afraid of the bigger one). However, we enjoyed with our kid in the main pool. One minus also goes to the hotel beach, which looks nice and sandy on the pictures, but it's not. Laying on the beach is OK, it's filled with nice sand, but swimming in the sea is another story. There is a lot of big stones and the concrete in the water (it's obvious that there was some kind of dock or marine in the past). However, hiring a car is a must (knowing the beaty of old town in Rethymno, and the island itself), so finding a good beach is not a problem. I recomend Bali, just 2 minutes away with car. We did it for 7 days and it was worthy. The old part of town (near the marine) is beatiful with narrow streets and a lot of bars and restaurants. There is nice water park near Chania, and a lot more to sea on island on the south side too (if you are without kids of course, cause don't forget, it's biggest island in Europe).
My brother went to this hotel with a girlfriend last summer (2006), and he was very satisfied too.
At the end: what I find very important with reviews is this: Some people may like one place, other don't. You can find that for almost any hotel on this site, and ask yourself: who is objective here? The point is: It's not "Four Seasons", (but it's not 300 Eur per night, neither). It's like almost brand new 4-5 star hotel, which is run on a very professional way (not that easy to find in the Greece) and which is, in my opinion, (and I traveled here and there across the world) worth every cent you've payed for.

We stayed at this hotel in July 2006 for two weeks. The hotel is clean and have a nice hall, and these are the only two qualities. The rooms are quite small, poorly furnished and look very cheap in general (something like a modest 3 stars in continental Europe) when we arrived there were leaks in the toilet and the aircon was not working properly, the staff was not particularly friendly nor helpful.
The food was REALLY very poor, both for breakfast and even worse for dinner. Almost all the clientele was represented by couples from Eastern europe and Russia and this, sadly, had in my opinion a very strong negative impact in the quality of service.
The pool was a joke: it's nice and large, but in order to get a sunbed you had to do what the other guests were doing, i.e. wake up not later than 6AM and reserve a place. Already at 7AM (and down to 6PM) it was then impossible to find an available sunbed. The staff was once again totally unhelpful in sorting out this shame.

We stayed at the Rethymno Palace hotel in june of 2003. The hotel had a clean and smart appearance and the location is a convenient bus ride to Rethymnon. The staff were efficient but not friendly in general but the bar staff namely Nikos and Elitherea were entertaining and easy company. The hotel caters for mainland european visitors and this is reflected in the type of cuisine offered. Aproximately 80% of the occupancy consisted of German families with a small group of Italians. Eight rooms were occupied by English families of which three were occupied by my family. The cuisine was adquate but not what you would expect from a five star hotel. The pool appeared to be cleaned regularly and there were plenty of good quality sun loungers. The hotel had a policy of not being able to reserve the sun loungers but this was not enforced. The pool area was very good and the entertainment better than average. The overall atmosphere within the hotel was one of efficient regular routine rather than relaxed enjoyment. We had a pleasant stay but would not return to this hotel. Crete however is interesting and in places enchanting. Local Cretians are friendly and helpful but of course they have to make a living!