Such a magic place...The staff and the hotelarea relaxes you and makes you feel like a king or a queen-for no extra charge.

Palmtrees, beutelful spa area, gorgeus sea, wonderful food, relaxing and luxurios bungalows.

I am an experiensed travler who workes in a hotel in sweden so I know that I can recommend this place.

Nice bungalows that are cleaned up to 3 times a day.

The staff was very nice especially Eleni in the frontdesk.

Maria at guest Relations took care of my husband after an accident in the sauna! Also the personal in the Spa took care of my husband and cared for the rest of our stay!

Lots of activiteties and consert free of charge. Learn to dance Salsa!

Food and drinks expensive but you get lots for your money! Otherwise there are less expensive and good restaurants, bars and shops 10 min walk from the hotel.

The spa treatments are to die for. In the spa area you also have a poolarea free of charge!

The Beach is wonderful and you get fresh towls from the hotel every day at the beach!

Breakfast was amazing: Free champange for breakfast. And lots to choose from!

I will be back The next time Im stressed out by everyday life-to this magic place and feel like a queen.

i couldent have dreamed of a better place to be on for sun and bath vacation.
awsome beach of 16 km long. and a beach bar with personel who looks for youre stay to be as perfect as possible.
the bungalow me and my fiance stayed in was very nice - that there was no ocean view, a family bungalow at first but then we had a water leek and they saw to that we got a new room as soon as possible, and the new room was of course a bungalow but not a family size, but we where onley 2 persons so we cant complain about that.. We got the ocean view and thougt it to make the stay mutch better than any other room without ocean view.. :o)

the staf of the hotel was better than any hotel i been to.
but of course the hotel is a 5 star hotel.. so no suprice there.
oh and a big + they have laptops for you to borrow a rainy day and no extra charge.

the spa at the hotel was an awsome experiance and i felt like a new man.
sauna, bubble bath and massage, and the whole body massage was worth the 75 euros.

so the stay in overall?.. 5 stars without remorse from me.. im going back some day.. thats for sure..

Visited Creta Palace for Easter Holidays. Stayed in one of the maisonettes with shared unlimited grass gardens. The room was lovely with four posted bed downstairs for the couple and bank bed upstairs for the kids Laura Ashley style. The room also had a couch, coffee table, TV, mini bar, bathrobe and all the standard amenities. The staff was genuinely polite and our kids enjoyed the mini club. The director himself gave them "a lecture" about the cretan diet and the benefits of olive oil to ones health which was then demonstrated by the kids own food creations! We had the opportunity to enjoy the churche's litany on Good Friday which passed through the hotel's premises. On Saturday there was a special music group which entertained us during dinner and on Easter Sunday a traditional line dancing group made the difference. Food was good for an all inclusive hotel if you know what I mean.

We stayed in the hotel from 28/9 till 7/10/2011, and found this a very good hotel, except for some minor issues.
Exellent:
- buffets and foodquality
- helpfullness and kindness of the staff (especially Irini, the hostess at the restaurant)
- tasty corner for the kids (but it would be nice if there was also a possibility to eat outside with the kids during lunchtime)
- family maisonette with two floors and two bathrooms
- setting and location
- cleanliness
- it is a very beautiful hotel, very well managed.

Needs some improvement:
- the swimming pools. The water is much too cold, and it is very sad that children cannot use any toys, matresses or balls in the main swimming pool. Also the main swimming pool does not have an area where the children can stand up, I believe that the most undeep part is still 1,40 m.. When you have a little child with you, you have to go to the children's swimming pool, which is far away and where it is not very nice to sit. So you go there to swim and then leave. Also the water in the children's pool is too cold.
Also the swimming pools look a littlebit "old". It seems as if they were forgotten to renovate them in 2009.
- The prices of the drinks and food outside the restaurant are very, very expensive.
- It would be nice if there would be a hotel shuttle to Rethymnon.
- The matrasses on the beds are much too hard! I have a back problem, but also my partner, who doesn't have problems with his back, stood up every morning with pain in his back.

The hotel is excellent, but the swimming pools are definitely an obstacle for me to come back. If the swimming pools would improve, I would definately come back!