There are many excellent reviews of the hotel and the town here and on the whole I agree with most of them. I therefore propose to concentrate on other points.

We spent a fortnight in Room 306 overlooking the pool at the end of August. Front of the hotel has lovely sea views but not much sun on the balconies. It was not noisy and AC/fridge worked well.

The lid of the safe is extremely heavy and I often thought quite dangerous should it slip and fall onto your hand. Please be careful. Balconies in Rooms 01 to 05 face the back of a building and a blank wall and should be avoided. We like having breakfast outdoor by the pool. The fruit juice was more squash rather than juice but it was no great hardship to get Peach Nectar from the nearest supermarket for €1.50. The breakfast was cereals (no British Cornflakes – bring your own if you must have Kelloggs), Greek Yoghurt (thick but they claimed only with 2% fat), tinned and fresh fruit, six hot dishes which varied daily, cheese and ham, toast making facility, various kinds of bread, numerous jams and Cretan honey and some Greek specialities which were tasty and enjoyable. The staff kept refilling the trays all morning with fresh supplies. Excellent food.

The Breakfast was however totally ruined by the number of visitors smoking nearby, some without a break. Even when we sat away from others by the side of the pool, the smoke was smelly and sickening. Why people have to smoke right first thing in the morning and why non smokers have to put up with so much selfishness I have no idea. Ever since smoking was banned indoors, we have been plagued by this problem every time we go away on holiday. I can only dream of having smoke free al fresco meals abroad now a days.

There was an amazing show every night – with what seemed like hundreds of thousands of birds – swallows? – swarming all over the town trying to find suitable resting places on overhead cables.

We went on B and B basis. Evening meals in the hotel looked good value for money for the choice on offer. However, we ate out every night. Cost roughly €40 for the meal including a bottle of wine €15. I recommend Loggia, To Pigadi (The Well), Agira (in Panoramo), Taverna Castelo, Taverna Sokaki (Lemon Garden), Alana, and Othonas. I regret I don’t remember some other names but for lunches especially, I highly recommend a Restaurant called Fanari just across the road from the hotel by the sea wall. The view of the sea in the warm sunshine was lovely and so was the food and the service. Dimetri, the waiter, is friendly and attentive and brought us a complimentary half carafe of wine when we became regulars! If you go to have a meal or a drink say Hello and wish him the best from us.
We had to pay €20 to keep the room until 6pm on the day of the departure. It was worth it and allowed us to take advantage of the whole day in the resort. There are large lockable storage cupboards for the cases and the hotel supplied the towels for a shower before dinner! We enjoyed our stay and we may visit again. However, Crete is a large island and to see it properly, we may have to stay in different locations over a number of visits.

After booking this hotel for a special treat I was slightly dissapointed.
Unfortunately the flights were at silly o`clock and we arrived in the early hours. Our room was in the annex next door on the ground floor. The first impression was that although we had a garden the room wasnt very spacious. In the room was a kitchen area which had no utensils, pots ,pans etc and completely un-neccessary. the space(cupboards) was used as storage for the cases and shoes !!
the bathroom was tiny and needs a facelift, the shower curtain was totally useless and the place flooded daily. Out of 11 nights we had hot water for only 5 .
The restaurant serves a selection of buffet food all of which is ok but not too hot.....
Some evenings it was difficult to put a balanced meal together with the collection of food available .....which was quite funny at first !!
The pool is very small and the sunbeds all need new mattresses apart from 2 ....yep we had to fight for those 2 !!
The only bad thing I can say was the night before we left the room next door became occupied by 9 youngsters !! yep a double room occupied by 9 ,...........the noise was horrendous , the amount of rubbish from takeaway food in the garden was disgusting. After several complaints by phone to reception starting at 12 midnight to 3.30am which had no direct effect I had to visit the reception in my pyjamas and it became apparant that the visitors were known to the staff !!
The whole experience of those 2 nights , loud music, loud partying, rubbish, and bad management actually has marred our holiday and would think twice about staying here again.
In short ..the hotel is ok , dont take the half board option, get to the pool early to grab a good bed, the annex rooms are great on the ground floor but small , and the staff really dont help you with noisy teenagers partying till 5am .

for us that we travel usually in cozy small hotels/ rooms around Greece and abroad, this "standard" hotel, wasn't fitting to our style. So my review is very subjective and coming through that.

cons: Simple, standard and a wannabe 4* hotel (general problem with "stars" in Greece).
pros: Simple, standard, on very central location.

We came for a friend's wedding in Crete and were suggested to stay in this hotel with other guests. Couple of points were disappointing, though: 1) bathroom - shower water pressure too weak and constant water temperature jumps 2) the pool and the area around were quite dirty 3) breakfast was seriously poor, with clearly cheapest (and poor quality) ingredients picked 4) cleaning personnel entering the room while we were inside despite of "do not disturb" sign on the door. This was just a weekend, so our demands were really low, but paying even the "friendly" lowred price felt like a rip-off, given the quality. On the good side, it's really central, next to the port, a very cost area to stroll around.