We read the lonely planet and it gave it a reasonable write up so we booked it the day before sight unseen. That was a big mistake. We arrived on the ferry at night and got a taxi to the hotel. The lobby is large and looks reasonable but the guy at the desk was so uninterested and rude. We got a room with a balcony but the bathroom was a disgrace. The shower head had no where to hook on to and you had to sit on the toilet sideways as there was no room for your legs. It is very dated but that can be overlooked if it was all kept clean and problem free. The room got hot during the night and surprise surprise the airconditioner didn't work. We opened the window to the balcony only to be greeted by a lot of noise due to night clubs and grabage trucks. Needless to say we did not get any sleep. When we mentioned it the next morning we were greeted with the same uniterested attitude, no caring attitude not even a sorry. Other hotels in the area send people to this one when they are full so the Irini doesn't even have to try and be clean or neat or even maintain its rooms as unsuspecting travellers have no other choice. Definitely give this one a miss. I doubt that the Lonely Planet guy stayed there as he would not have given it the write up that he did.
- Irini Hotel Heraklion
