History: I arrived in Elounda after travelling Crete for 3 days, and turned up without a reservation to be greeted by a rather cautious lady called Maria (or Marie?) who was the front of house manager. I admit i looked a bit dodgy in shorts and tank top and scruffy. She took my money upfront, and someone showed me to my room - it didnt have such a great view as was far down the end of the corridor, so I asked if there was a nicer room further towards the main building as my girlfriend was due to stay two days later with me. From this point on, the staff were excellent. Maria kindly organised a free drink in the lovely Sail-in bar, and I waited about 30 mins for a room. The new room was far nicer, with better view.
The next 4 days were great, the food was excellent. We ate in the Al Acarte which is just so lovely, and the live band play some great music, so good we actually danced after dinner. Its a truely beautiful spot, and they light up the sea so its really nice. Maria was very accomodating and she kindly organised some nights B&B and some room only. On my last day, we were due to fly back late in the evening, so the team (Maria and Victoria) very kindly allowed us to use another room at the back of the hotel, for free. This was extremely good service, and allowed us to freshen up before our flight.
Loved the hotel - its original white walls, old flag stones, and fantastic lighting at night. The beach is lovely, private, and quiet. Staff are very nice, very friendly.
THE ONLY downside - WIFI - you have to pay for it. Was gutted to be honest, its something like 4 euros per hour. I can afford it, but refused to on principle when virtually every bar in Elounda offers free Wifi. You can use one of three free computers in the hotel lobby but they are pretty old and slow and some sites are not accessible. I previously stayed in the Amathus Beach hotel in Paphos (a fab hotel) and a couple of years ago they installed WiFi that actually reaches to the beach, for free. In the modern era, with iphones, skype, and businesses run online (like mine), being able to access the internet from the sail-in bar, beach, or grass would have been much better.
Thanks for a great holiday with lovely staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC