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Grand Bay Beach Resort – reviews, photos

4.0 of 5
Kolybari, Chania Town, Crete 73006, Greece
Hotel amenities
Grand Bay Beach Resort
Ranked #31 of 138 hotels in Chania Town
4.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    15
    11
    6
    5
    0
Date Rating
Kristinehamn
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Very good all inclusive experince!”
4 of 5 stars Reviewed 21 September 2011
7
people found this review helpful

We spent one week here 19-27th of August. We found it here on Tripadvisor and decided to give it a shot although the beach didn't seem that good. We have no regrets. It was an all through delightful stay.
We choose to pay a little extra to live in the junior suites with private sunbeds and part in a private pool. The room was spatious and very clean, with satellite TV and air-con. There was also a small fridge. The safe was 20 euros for a week. Bathroom was clean with both shower and bathtub.
The food was excellent, and the variety was quite enough for a week. At lunch and dinner there were at least 3 dishes to choose from, and a truckload of small dishes, sallads and desserts. Breakfast buffé was also very good.
The staff were helpful and serviceminded, but at certain times very busy. They did a heck of a job!
On the minus side, we would love to have had the opportunity to try even more traditional Greek dishes. No souvlaki or deepfried cheese for instance.
The private pool was great. More signs to keep unauthorized people out would be nice. The main poolarea was good, and the pool bar was busy most of the time.
The beach consisted of smooth rocks, so bathing shoes were essential. There were big waves all week so it was red flag most of the time.
The stay was so good, we hardly left the hotel at all. That should be a good recommendation if any!

Room Tip: Pay extra to live in the junior suites!
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  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Fernwilter about Grand Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Very nice hotel with great people”
5 of 5 stars Reviewed 14 September 2011 via mobile
2
people found this review helpful

Very nice hotel with very service minded people! Especially Antonis at the reception who went to a great troubles to help customers. Well worth it 4 stars.

Only thing is that I' m not a huge fan of dinner buffets but the service people made up for the food!

The harbor nearby has great restaurants!

The beach is rocky but nice water.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ken S about Grand Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Backnang, Germany
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Good Hotel, Excellent Staff”
5 of 5 stars Reviewed 18 August 2011
4
people found this review helpful

The Hotel was in a good condition, clean and overall OK. The staff was excellent, always smiling and ready to help. The room (Suite with sharing pool) was big and very good equipped. Big and clean bathroom with some amenities. We had Breakfast that had a good variety and choice. Great location of the restaurant for breakfast, direct on the Beach front. The only small but annoying think I didn’t liked was the damaged chairs in the open area next to the computers and some massaging chairs, it’s a pity to spoil the overall very good condition and optic of this Hotel. Just discard them.
We can recommend this Hotel with the good and clean rooms and most of all the great staff which was always helpful.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kalzerv about Grand Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kraków, Poland
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Ugly food!”
3 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

Nice, quiet hotel with uglyy food. Poor quality of food. Only fruit and veggies were OK. Ugly ice cream.
Don`t go on all inclusve, it`s a waste of money. You can eat better in many tavernas nearby.

The hotel is good for people who seek for relax, quiet atmosphere.
Swimming pool is too small.

Room Tip: Choose the frontal sea view rooms.
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  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Kati_Pl for Chania Town
Ask Kati_Pl about Grand Bay Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallingford
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“A real shame, and such rude treatment . . .”
2 of 5 stars Reviewed 8 August 2011
1
person found this review helpful

This place is quite nice, with a nice pool (note: most of the pool is reserved for specific special rooms). Still, a nice enough looking place. Problems began with grumpy reception staff, who treated us as a nuisance from the moment we arrived. I felt apologetic for checking in - a bad sign. We were called to reception 'urgently' the first morning because the receptionist had trouble charging our credit card - and NO, we hadn't agreed to make any payment at that point - she simply went about a bill-less charge.

We requested an iron at one point. No dice. but then, triumphantly, we were presented with one. but no ironing board. my wife had to iron off the floor. THIS IS MEANT TO BE A 4 STAR HOTEL. Antonis, at reception argued rudely with me at checkout that this was a reasonable way for my wife to be treated, When I explained my complaints, he told me that he was explaining how I was wrong on every count. He was an offensive and argumentative man, and indeed a dishonest one.

To be fair to the hotel, it could be nice, but is best suited to the package tourist who is fine with the basic 'all-inclusive' treatment.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Richardpukimak about Grand Bay Beach Resort
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Additional Information about Grand Bay Beach Resort

  • Grand Bay Beach Hotel
Address: Kolybari, Chania Town, Crete 73006, Greece
Price range (per night):* INR4,458 - 10,812

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