I would like to start with the positive. The rooms were very clean and modern. The pool was nice, and the grounds were kept very clean. The negative about this hotel was that the food, service, and value for your money was bad.
The hotel staff were non existant. The worse was going to reception and hearing "I dont know" from the staff everytime we wanted to ask questions about the area or a service. They were not very helpful, and it seemed as though you were bothering them when asking for help.
The all inclusive bar consisted of three cocktails that you took from what looked like slushi dispensers, everyday there was an orange, green, and red one. There was also brandy, beer, and cheap wine.
It seemed like you had to pay extra for everything including using the very vacant tennis and basketball court and the jacuzzi.
The beach was a short distance but it was very rocky and NO ONE was on it. We were far away from the main town, so we mainly stayed on the resort which provided zero entertainment-you literally heard the crickets around 9 pm ZZz Zzzzz
This is a nice place for a couple who like to stay by the pool at a very quiet resort. Otherwise if you want to explore what Crete is about, find a hotel closer to the city which provides more of a real Greek experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 November 2010
Dear Guest, thank you for posting your thoughts on here. we really value your feedback.Please feel free to let us know immediately if you have any concerns during your stay in the future. we are taking your complaints much under consideration and will be working a lot in the future to correct our flaws. we will be happy to serve you any other time. kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC