Friendly people, very clean, nice breakfast, in front of the sea, in the center of agios nikolaos, you don't need car. Big rooms very good service. I recommend !

Our room was lovely, the staff couldn't have been more helpful, especially Poppy who wrote out some great driving trip itineraries. Our washing was done really promptly and it was great being near lovely restaurants and the beach. The local restaurants can be a little noisy in the evening if your windows are open, but with air conditioning and doors shut we were not disturbed at all.we would definitely stay again and adios nikolais was a good base to sightsee from.

If you're looking for pampered resort treatment, this place is not for you, read no further. If you're looking for a relatively quiet place next to a picturesque beach, with beautiful rooms and amazing local hospitality, you can't do much better.
The hotel is run by a woman named Popi, who genuinely seems focused on making guests feel comfortable and welcome. From knowing what pharmacy was open on a Sunday (a bad day to get sunburned in Crete) to helping arrange airport transportation amidst striking taxi drivers, Popi really goes the distance.
I stayed in a room that overlooks the beach across the street, with a small balcony perfect for watching the street below in the evenings. The windows in my suite opened up fully, allowing a nice breeze to flow through most times of the day or night (good enough that I had no need for the air conditioner, even when it was 30 celsius). Flooring throughout my room was intricately printed stone tile that appears to have been reclaimed from an older building. Furniture and trim appear to be antique hardwood of some sort, slightly worn but relaxing. There are some visible signs of electrical and plumbing retrofits, but nothing alarming. Water pressure in the shower was consistently strong, although the hot water was often lukewarm instead.
The only thing I would do differently if (most likely, when) I come next time is bring some ear protectors for sleeping: after 8:30AM, the street in front gets pretty bustling with traffic.

Palazzo Apts Agios Nikolaos

Rooms are not like the condition of the Internet photos and only 2 seem nicely laid out..

Staff are nice and its a nice location beside the beach, but the rooms are run down, worn and gloomy.
It is 'clean' but so many things seem to be worn, break or be broken it seemed like Faulty Towers.

Pros:
Clean and good location, balconies in 6 of the rooms have good aspect.
Staff are nice. Good location.


Cons:

1. Kitchen cupboards fell off
2. No hot water (only cold some days or lukewarm at best)
3. Floor tiles cracked and mosly all chipped and very worn
(as were most of the wooden surfaces).
4. Only 2 perhaps 4 rooms were reasonably well laid out,
The others are bad and terrible.
5. Bed collapsed me to the floor when I laid on it horizontally.
6. Entire appartment resembled one big public kitchen/toilet
with its brown chipped tiles on all ground surfaces.
7. Toilet did not flush, and dripped/ran.
8. Shower dripped and leaked.
9. Hairdryer doesn't work (but they explained there's another one in the
wardrobe as the fitted one in the bathroom was too weak).
10.Behind building locals hotel (very close) looks directly into your bedroom window
and living area, and they only have one room and one window so have to look.
11. Electicity dropped out for an hour at sundown - complete blackout
(this was the area though, we were told this happens regularly)
12. Electrical wires exposed all over the place, holes in the wall with bare open
electrical wires and concrete holes covered with things like napkins etc,
2 feet off ground, beware if you have small children.
13. Windows fell out when using.
14. Breakfast is served to you - its big but not quality, loads of white bread
and biscuits and cakes, a biscuit thing covered in a red sauce and fetta (this was
not bruscetta btw) a few sparse bits of fruit - lots of stuff but not much there if you
are trying to stay healthy in any way. We had to buy breakfast ourselves from the shops.
15. the Previous occupier had obviously used a few things from the mini bar
and the hotel did not notice - we noticed as we were leaving, but in such a hurry
we just paid the items anyway. The staff are nice, can't fault them - I'm sure they would have corrected it,
but the point is they had not noticed and left us uneasy about it (that has never happened to us before in 30 years of travel,, have we just been lucky)?



The girl who runs it (short staffed) is nice (but most greek ladies are), but the product is really
not at all what it should be, its about 40 years past its best and era.

Make sure you get one of the 6 rooms at the front or you will have a really
horrible time. Those 6 rooms at least have a nice balcony, albeit with a big aircon on them, maybe you can acceot old worn out and broken or unfinished work everywhere.
The rooms at the back are very dark, and your balcony looks directly into the "locals"
hotel opposite which is very close.