We chose this hotel because we had stayed in the past in a hotel of the same chain. The elevators and rooms were too small, when I asked to be moved to a larger room, they moved me in a same room with different furniture. There is not enough light in the rooms and the bathrooms are too small. A/C was not working so it was too hot and too humid. The most dissappointing part was the breakfast, the food quality was terrible and nobody was there to replace finished food on trays or to clean your table. If you go there at 9:30 you will not find anything, coffee was terrible and undrinkable. The surrounding area around the hotel is really dangerous and you cannot walk alone at night. The day before we were supposed to leave, I went to settle the bill. I never got a receipt for the bar and restaurant charges. As a result, the next day, they asked for 50 euro more, and they were not able to tell me what the money was asked for. I did not consume anything in that night and the money was paid witout knowing what I was paying. Again no receipt. The most scandalous thing that happened, was when an outside friend came to visit us in the room, reception asked simply if they needed a key to get in the room!! Our friend did not even advise our name, just room number! Anybody can get in your room by simply asking the room key at reception!!! This as you understand, can be very dangerous in that area.
- Crystal City Athens
