In the past year, we have been traveling from Uk, to France, Portugal, Morocco, Spain, Italy and now Greece staying in different hotels almost every day. This is the worst experience we have ever had. When we arrived at the reception of the Iniohos Hotel in Athens, a certain George pretended that the hotel only had rooms for 65 euros. We were surprised because we had checked the Internet and had learned from the hotel website that double rooms were available for 51,5 euros. So we booked only one night. Then we used the Internet and booked two extra nights for 103 euros.
When we left our keys at the reception to go for a walk in town, George was obviously unhappy about it and told us we would have to be downgraded to another room which we totally accepted.
But the next day, another member of the staff, despite acknowledging the fact that we should be downgraded, told us that we could keep the same room.
However today, as we returned from a visit in town, we met the same George again and he demanded that we pay an extra 12 euros because we had not changed room. We tried to reason him about the fact that his colleague had agreed to let us keep the same room but he rudely ignored it and wouldn't give us our room key without receiving the 12 euros first.
We consider that we have been cheated and that George is a dishonest employee. Again, this is the first time in a long journey that we have been treated so badly.
We strongly recommend that you avoid this hotel.
