The staff is most accommodating, courteous and helpful and the location is superb, especially for shopping in the Ermou and Kolonaki area. It's actually located on a pedestrian street, so taxi drivers cannot drop you off directly in front, some even do not know exactly where it is.
The room is not huge yet it is comfortable, but the bathroom is of generous size although the floor is constantly wet from an ineffective shower curtain. In addition, the corridor outside the room smelled badly. My fellow travellers were not satisfied by the breakfast or its serving times. Also, the lack of free wifi for such a hotel is a disappointment.
I must admit I expected more from a 4 star hotel. There are other hotels in central Athens offering the same price but better quality. I would not wish to use the particular hotel for anything other than a one-night stopover.
