I stayed in President Hotel for 2 nights. I made this choice because I had heard very good comments for this hotel in the past.
I arrived there after my vacation in Europe. I checked in after 12.00 in the night. The receptionist (a man) and the bell boy were very helpful. However, when I filled in the registration form the receptionist asked me to charge my credit card with the amount of the accomodation. There wasn't any possibility for me of leaving the hotel without paying. I was really bothered from that. I can understand that big hotels have certain policies. I have been in a 5star hotel and the procedure was the same. But that hotel was of 5 stars and it really deserved it.
The worst thing: they gave me a room in 15th floor. I have never stayed in a so high floor; by nature I don't feel comfortable at high heights. When I went in the room, I tried to "adapt" myself to the height. It was impossible. I phoned at the reception to ask if it was possible to change room. The receptionist (was a girl) had a very negative attitude towards me. She insisted on asking me if I really like the room. She asked me why I hadn't told that at the ckeck-in. I told her that I hadn't stayed there before and I wasn't familiar with their policy. I still asked her very politely to change the room even the next day. She told me, completely impolitely, that the hotel is full and the only room available was on 7th floor. Being very tired from the night flight and from a cold, I accepted to go there. It was much better for me, being at the 7th floor. But, I was really annoyed by the receptionist's way of talking to me.
The new room was in a lower floor. But, it was a room for handicapped people. The receptionist told me that I would change to a double room, not a room for handicapped people. But, I couldn't complain again because the hotel was full and then I would have to stay in the street. Even though if I wanted to call at the reception, I wasn't able because the telephone was out of order. I discovered in the last day, when I wanted to call the bell-boy to take my luggage at the reception. In a 4 star hotel, where you have to pre-pay your accomodation, the telephone in the room is only for decoration. Just to say that the room has a telephone. But if you need help or if you want to call, you have no possibility.
Another thing that I want to mention: in the hotel there were a lot of guests. I expected to see many different people there. But I couldn't imagine that I would see illegal immigrants in a 4star hotel. There were many people from Libya in the hotel. You could see them walking in the hotel without shoes, with broken hands, legs and heads. I agree that Greece like a government can offer help to those people, that have war in their country. In my opinion, a hospital is a better place for those people. In a 4 star hotel, seeing that picture, impoverished people with broken heads and legs, staring at the female clients, is completely unacceptable. I wanted to have a pleasant stay in this hotel, to relax and feel safe.
In the future, I won't stay in this hotel and I wouldn't suggest it to my friends. It has many facilities but there are "details" that spoil its general picture.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC