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BEST WESTERN Ilisia Hotel – reviews, photos

4.0 of 5
25 Michalakopoulou Street, Athens 11528, Greece
Hotel amenities
BEST WESTERN Ilisia Hotel
BEST WESTERN Ilisia Hotel
BEST WESTERN Ilisia Hotel
BEST WESTERN Ilisia Hotel
BEST WESTERN Ilisia Hotel
BEST WESTERN Ilisia Hotel
Ranked #138 of 297 hotels in Athens
3.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    3
    11
    14
    8
    5
Date Rating
Houston, Texas
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
“Ok but could be better”
3 of 5 stars Reviewed 15 June 2011
2
people found this review helpful

I would give it 7 out of 10 if I could. Given the 5 star rating system I give it a 3.

Location wise it is good. Close to the metro (blue line) , close to some stores and in what seems to be a safe neighborhood. It took me roughly 30 minutes walk to get to the area around the Acropolis and maybe 15-20min to walk to Syntagma Square. The walk to the metro is 5 minutes.

The room is not bad but also not up to the 4 star rating. I had a double-bed room and it was spacious. It had AC. The lockers seemed old though and had a characteristic stale smell. Same can be said about the safe. There was a TV, it was small (perhaps 20") and the selection of international channels was rather poor. CNN, BCC , sometimes Eurosport was working. A few German and Spanish channels but mostly
Greek ones. What I disliked the most was the shower. Very small and with a floor with 2 levels!! So I had to be careful not to slip. The room was clean and quiet.

Breakfast was included. It was all-you-can eat but the food was the same every day.
There was enough to choose from (2 types of cold cuts, cheese, eggs, olives, small hot-dogs, bread, orange juice, etc) though.

There was Internet in the lobby and the 1st floor. If your room is on the 1st floor then you may be lucky and have internet in your room since you may be able to connect to the 1st floor wi-fi.

Staff was helpful and was speaking English well.

One more thing to mention is that at the time of the booking they had an offer online. Buy 4 nights get 1 free. I thought I qualified and told them about it. They told me they were sorry and that the offer is only valid starting in fall 2011 ( I stayed in June). But their site did not say that. It look like the offer was ongoing. All the had to say was "we are sorry".
They also modified the site and removed the offer. The way I see it is that they did not keep the promise they made on their website.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cambridge, Massachusetts
Top Contributor
95 reviews 95 reviews
Reviews in 58 cities Reviews in 58 cities
95 helpful votes 95 helpful votes
“Smelly and dirty room...”
2 of 5 stars Reviewed 15 December 2010
2
people found this review helpful

I stayed at this hotel for two nights while attending a medical meeting that took place in the Divani Hotel, just three blocks away. I chose this hotel among the three options that the organization of the meeting provided because it was a little cheaper than the Divani and had breakfast included in the price. I surely regret my decision and would have paid a little more just to stay somewhere else.
The hotel website says that it was renovated in 2004, but the property looks older. My room was smelly and quite dirty, it even had several bugs in the closet. It was also quite small and had a very poor soundproofing. The TV set was very old and did not work very well. I needed earplugs to sleep as on Saturday night there was disco music was pounding until 1 or 2 am. Breakfast was very poor and was not worth the price.
All in all, you should avoid this place...

  • Stayed December 2010, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
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36 helpful votes 36 helpful votes
“Close, but...”
3 of 5 stars Reviewed 1 November 2010
2
people found this review helpful

We stayed here for one night prior to our departure for home. The hotel is right next door to the Athens Hilton and in a nice part of town. The room and bathroom were adequately spacious and well appointed. Our room had an enormous balcony, more like a patio and big enough to have a party! All in all not too bad, but with a few caveats. The breakfast was extremely limited and not very good. The air conditioning in our room didn't work. The hotel has only one very tiny elevator which can only hold 2 people + 2 bags.
It's about three blocks to the nearest Metro stop, Evangelismos, and taxis are always available just at the end of the property between the Ilisia and the Hilton, so getting around is no problem.
This hotel is not particularly inexpensive and should certainly have done better with its breakfast. There's not much that can be done about the elevator and you can work around its limitations. The air conditioning is repairable, but in Athens at a hotel that claims to be a four-star I expect a high standard of maintenance. The staff at the front desk was most pleasant and helpful.
If you want to be in this part of the city it's not a bad hotel, but there are equally good hotels for less money in what may be less desirable neighbourhoods.

  • Stayed October 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gothenburg, Sweden
1 review
“I might be hating on Athens because of this hotel”
1 of 5 stars Reviewed 14 October 2010

Not the best first impression I guess. My husband and I had such high expectation to visit Athens, but we were really disappointed.
This hotel was a gloomy, and it there was always just one person who was not even able to help we everything we need.
The room had some kind of smell, not romantic at all.
It was difficult to find food, but here is a tip : weekend nights if you are hungry, walk out of the hotel to the left and go about 100 meters, there is a sausage food truck. The front desk man was not helpful at all.
No internet in the room which is inconvenient.
I couldn't stand it the second day so I made my husband take us to Mykonos two days earlier than scheduled.

Stayed May 2010, travelled as a couple
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Sofia, Bulgaria
1 review
“Very poor breakfast”
3 of 5 stars Reviewed 18 September 2010

Small and noisy rooms, simple atmosphere.
If you expect to have a breakfast like in a normal 4 star hotel, you will be totally disappointed. The breakfast at that hotel includes only 2 types of ham, 2 of cheese, bread, butter, jam and compote. No fresh vegetables, no fresh fruits.
I think that 2 stars will be more than enough to this hotel !

  • Stayed September 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN Ilisia Hotel

  • Athens Best Western
  • Best Western Athens
Address: 25 Michalakopoulou Street, Athens 11528, Greece
Price range (per night):* INR3,668 - 10,282

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