Very friendly staff, basic but clean facilities, a little far from the centre on foot (25 minutes downhill) but 5 minutes from Metro station Marques. The very small hotel parking was already full when we checked in. However, street parking was free as it was Easter bank holiday weekend. Reception told us as soon as a space became available. The noise insulation from traffic and the lift is not very good. Good continental buffet breakfast when the hotel is fairly booked, but limited when there is low occupancy. Still good value for money overall.
We had a very nice meal at the restaurant Grauo Douro on Rua da Constituicao which is perpendicular to Faria Guimaraes and much cheaper than in the town center

I stayed here a while back when I stayed in Porto. I split my trip between two different hotels but wish I had spent the full week at the other one!
I got checked in ok but when I got to my room I discovered that it doubles up as a fire exit and a key to get into the room was hanging up outside the door! I went down to the reception and explained that I wasnt happy with this as anyone could get into the room and they did remove it. The next day, I couldnt get any hot water in my room. I went to reception again and they said it would be fixed during the day. When I returned that evening, nothing had been done and they had to let me use another room so I could have a shower and get ready.

Breakfast was of poor quality, a couple of stale bread rolls, curly ham and cheese and stone cold coffee!

On the plus side, it was in a good safe location and the price was reasonably fair for what it was.

I have never before meet so helpful and open staff. They removed some cars from free parking to make place for me, organized bottle-opener, helped with maps and orientation in Porto. Hotel located 5min by walk from metro station. Tasty breakfast has been included. Room and bathroom was clean. Only noisily working elevator makes me nervous fo first minutes but I was tired enough to get over it.

I had a great experience at this hotel. The staff was extremely friendly, breakfast was tasty and generous (served individually instead of buffet style), and the room was clean and quiet, all for a very affordable price. The decor is definitely outdated, but that did not bother me. The only thing that bothered me was the darkness of the hallways; one of the lights had burned out and was not replaced. The hotel is close to the subway, but if you have a heavy suitcase it will seem like a trek. I would definitely stay here again, as a budget traveller with high standards. Please note that this is not a four-star hotel - it is a four star pension; something like a 2-star hotel, as the manager explained to me.