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Sheraton Porto Hotel & Spa – reviews, photos

5.0 of 5
Rua Tenente Valadim 146, Porto 4100-221, Portugal
Hotel amenities
Sheraton Porto Hotel & Spa
Sheraton Porto Hotel & Spa
Sheraton Porto Hotel & Spa
Sheraton Porto Hotel & Spa
Sheraton Porto Hotel & Spa
Sheraton Porto Hotel & Spa
Ranked #5 of 91 hotels in Porto
4.5 of 5 stars 340 Reviews
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340 reviews from our community

What travellers say about this hotel
  • Room service(7)
  • Friendly and helpful(6)
  • Swimming pool(6)
  • Good value(3)
  • Club floor(3)
  • Old town(3)
  • Very nice(3)
Traveller rating
    219
    100
    11
    4
    6
Only show reviews for Family (42) | Couples (125) | Business (61)
Date Rating
Madrid, Spain
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Luxury in the suburb”
4 of 5 stars Reviewed 11 January 2012

Great hotel, both for its location (quiet, not too far from airport and city centre, nearby tram/metro) and for its facilities.

Breakfast was perfect except for the coffee, which I find average in many hotels. That´s why I usually ask for espresso. I recommend the private dinner in the wine cava, which is a set menu that changes every 2 months. Nice for a small group or dinner for 2. The Spa was very nice, great massage (not cheap, but this you can expect).

Room very nice, bathroom spacious. Thought the mattress was a bit hard.

Service very pleasant and personal.

Room Tip: All rooms are good. Not all that much difference in view, although one side does have seaview in the...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Marcusvb about Sheraton Porto Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review
2 March 2012
Dear Guest,

We do thank your for your comments and are very pleased to learn that you have had an unforgettable experience at our property.
Our goal is to make sure that all guests feel as though they belong during their time with us and that each visit is a special one. I do hope that we have achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our service.

Looking forward to welcome you soon!

With my very best regards,
Manuel Diéguez
General Manager
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Poznan, Poland
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Proper hotel with good service - just too far from city centre.”
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

That was my second time in hotel (firs some time ago was with group). This time it was my choice – and I’m glad I did it. Nice modern design, good service, I was under proper care. I’ve got an upgrade to suite (as SPG Platinum), spend nice evening in club lounge, good sleep in very comfortable bed. Everything was clean and fresh, quality of food superb. The only thing which is annoying, is the distance to city centre and surrounding area. No way to walk to centre, or have some nice walk outside. But generally I would recommend it for business travellers – it’s a perfect solution for people who would like to have nice rest after work.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Krzysioc about Sheraton Porto Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review
2 March 2012
Dear Guest,
It is indeed very rewarding to receive Guests like yourself, who take the time to convey their thanks to us.
We are glad that you have enjoyed your suite, which was located at the Club level, and our Club Lounge on the 12th floor.
Such comments certainly help us in motivating our staff and, more importantly, assist us to provide a more personal and efficient service.
Looking forward to welcoming you back to the Sheraton Porto Hotel & Spa soon.

Yours sincerely,
Manuel Diéguez
General Manager
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Leeds, United Kingdom
Senior Contributor
32 reviews 32 reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Great place to stay on business”
4 of 5 stars Reviewed 5 January 2012

Stayed here with a collegue for 3 nights in December 2011.
The hotel is near the aiport and also near the centre so a good location. The staff are very helpful and attentive. Breakfast is very good with a huge choice, all to a good standard. Rooms are large and clean with a good bathroom.
Overall a good hotel and I would stay again.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask OliviaB19 about Sheraton Porto Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review
2 March 2012
Dear Guest,
Thank you for your fabulous comments about our property.
We are glad to learn that you have enjoyed our rooms as well as the breakfast at Porto Novo Restaurant.
We do look forward to be welcoming you in a not too distant future.

With my very best regards,
Manuel Diéguez
General Manager
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Vancouver
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Average business hotel”
4 of 5 stars Reviewed 2 January 2012

This is a pretty good hotel, located about 15 min by taxi to the city center. There is very little in the neighborhood to walk to so you are pretty much have to take what they have or travel to the city. The rooms and bathrooms are clean and modern and the staff were excellent and definitely tried to help make our stay enjoyable. Typical of Sheraton's though they still want to charge for WIFI which is really not acceptable in this day and age and very annoying. Shared computers in the lobby were good with a shared printer but it was busy and unfortunately there were kids taking up time playing games which was a bit annoying. Room service was quick but service fees and the 4.50 Euro for a cup of tea is a bit much in this city! The wellness area is pretty good for a hotel but you have to watch to see if it is included in your room price otherwise they charge you another 10 Euro to use the pool and wellness area. They should have access to drinking water in the steam room areas and it could use a good clean though.

Overall we had a relaxing time here but with all the extra fees and add ons it became rather expensive. Watch the rate you get when you are booking and make sure some of the extras like breakfast, wellness area access and wifi are included.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask rockboy about Sheraton Porto Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review
2 March 2012
Dear Guest,

We would like to thank you for the preference you showed on choosing the Sheraton Porto Hotel & Spa for your recent stay in Porto and for taking the time to post your opinion.
We do appreciate your constructive comments on our standards and service and please rest assured that your opinion will be shared with the Management team, in order to continuously improve the quality of our services.
Nevertheless, I believe that overall you have had a pleasant experience at our hotel and we do hope to have the opportunity to welcome you back in a not too distant future!

Best regards,
Manuel Diéguez
General Manager
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New York, NY
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Nice hotel but far from center of town”
4 of 5 stars Reviewed 31 December 2011

The hotel is in a quiet neighborhood but far from the city center. You have to take the metro which is a few blocks away from the hotel -- approx. a 10 minute walk. The ride to the city center takes about 15 minutes. Other than location, the hotel is in great shape and the rooms are clean.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask NewYorkWorldExplorer about Sheraton Porto Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review
4 January 2012
Dear Guest,

We would like to thank you for the preference you showed on choosing the Sheraton Porto Hotel & Spa for your recent stay in Porto and for taking the time to post your opinion.

We do hope to have the opportunity to welcome you back in a near future.

With my very best regards,
Manuel Diéguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Sheraton Porto Hotel & Spa

  • Sheraton Porto Hotel
  • Sheraton Porto
  • Porto Sheraton
Address: Rua Tenente Valadim 146, Porto 4100-221, Portugal
Price range (per night):* INR7,635 - 12,985

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