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HF Tuela Porto – reviews, photos

3.0 of 5
Rua Arq. Marques da Silva, 200, Porto 4150 - 483, Portugal
Hotel amenities
HF Tuela Porto
Ranked #32 of 91 hotels in Porto
4.0 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
    21
    39
    12
    3
    1
Date Rating
Metschnikowia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Could be better for the price, but it is ok.”
3 of 5 stars Reviewed 23 April 2009

Restaurant at the Hotel can have good food or very bad one. We ate a pasta with shrimp that was terrible (it was tasteless!), and we complaint about it and asked to the cook to do something. We just received the dish back and the Maitre sad that that’s it! Breakfast was everyday exactly the same. Internet access is free, but at some rooms it does not work. Check it is available at 14:00 and early check in is charged at a rate of 6 Euros an hour. Some hotels do that for free from 12:00 as long as there are rooms available, and 6 Euros an hour I think is too much.

  • Stayed April 2009, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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DDIOR
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Basic room & convenient location! But walls way too thin...”
3 of 5 stars Reviewed 2 May 2008
2
people found this review helpful

We stayed there for 2 nights last weekend. As the other reviews have suggested, the rooms are basic but has got everything that you need in a hotel room. The breakfast which is included in the rates was nice, simple and filling. The hotel is situated just behind a shopping centre which also has a supermarket - very handy! Also quite close to the metro (it's a 15mins ride into town). It's nice to stay away from the city centre to get away from the crowds.

The only complaint is that the walls in the room were very thin with absolutely no sound proofing. We were woken up in the middle of our 1st night due to our neighbours were busy 'exercising'. We could hear very clearly every single thing as though they were right next to our beds. But luckily we had a peaceful and quite sleep the next night so we didn't make a fuss about it to the hotel.

But overall, given the price and location of the hotel with free breakfast thrown in, I would still recommend Tuela. After all, we were probably just unlucky!

  • Liked — Breakfast included, price
  • Disliked — the thin walls
  • Stayed April 2008, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Quality_Manager_HF, Quality Manager at HF Tuela Porto, responded to this review
5 June 2008
First of all, the HF Tuela Porto would like to thank you for your remarks.

We would like to apologize for the bad night you had in our hotel.

We can only hope you will give us the chance to receive you again in one of our hotels and change the image you were left with.

HF Hotels – Feel at home

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Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Nice hotel, rude staff”
2 of 5 stars Reviewed 28 April 2008
5
people found this review helpful

My girlfriend and I recently spent two nights in the Tuela Hotel. The hotel itself is clean and tidy with all the basic amenities and the free buffet breakfast was excellent.

I'd have to disagree with previous comments about the staff being friendly. Overall, I found them to be so rude that I'd have reservations about recommending the hotel to friends or family. Despite booking a double room they gave us a twin room and only after arguing did they offer to move us or put the beds together. In the end, they didn't put the beds together or move us.

I'm sure there are other hotels in Porto woth considering.

  • Liked — Clean and tidy hotel
  • Disliked — The staff
  • Stayed April 2008, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Quality_Manager_HF, Quality Manager at HF Tuela Porto, responded to this review
5 June 2008
All those who work in our hotel aim at providing our Guests with a very pleasant stay at HF Tuela Porto.

We work for a better service to our costumers and this lamentable incident represents a rare exception in our way to work and serve our customers.

We would like to apologize for the situation you mentioned and your comments will be taken care .

We hope to see you very soon in our HF Tuela Porto.

HF Hotels – Feel at home
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Tallinn, Estonia
Senior Contributor
34 reviews 34 reviews
Reviews in 33 cities Reviews in 33 cities
22 helpful votes 22 helpful votes
“central location”
3 of 5 stars Reviewed 24 March 2008
1
person found this review helpful

Hotel is located in the city centre next to shopping malls and metro station. So really easy to use hop on-hop off buses, metro or whatever transport.
The room was clean and neat, a bit 70s but it wasn't so bad. Breakfast was simple: bacon&eggs, sandwiches, tea-coffee etc. It's really difficult to find parking nearby, so we used the hotel parking for 8€. The garage is very small and when leaving there is a really harsh edge what requires some skills to drive out :)

  • Liked — central location
  • Disliked — parking was unconvenient
  • Stayed March 2008, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chester, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
“Excellent Value”
5 of 5 stars Reviewed 7 May 2007
5
people found this review helpful

The hotel was well place for the Metro station "Casa Da Musica" and all visitors to Porto should aquint themselves with the Metro - it is stunning!
The hotel was clean modern enough and very well run. The staff were most considerate and well mannered always. My room was on the next to top floor with a good view across the city. It had good wide windows giving a great view. The room was air conditioned and was very well appointed.
Breakfast was of the normal European type help yourself to what ever although the breakfast room was low down in the hotel and bit antiquated but it was spacious and what the heck!! The food was always of a good standard.
The position of the hotel is excellent for those wanting to walk or travel in the area - not being in the centre of a city can have advantages. Distance from Metro is about 10 mins walk and then about 10 mins on the train to Porto centre - very easy and unbeliveably cheap.
The shopping centre behind the hotel has a very good standard buffet type meal restaurant / cafe in its basement and I eat there a number of times - unlimited for 4.5 euro!!! recommended to sample at least
I have already booked for another stay at this hotel and would recommend without question

  • Liked — clean and modern
  • Disliked — nothing
  • Stayed October 2006, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about HF Tuela Porto

  • Hf Tuela Hotel Porto
  • Porto Hf Tuela Hotel
Address: Rua Arq. Marques da Silva, 200, Porto 4150 - 483, Portugal
Price range (per night):* INR2,731 - 4,960

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