A warm welcome was received. Hotel and especially the rooms were very clean and well maintained. Hearty breakfast and an ideal location to explore Porto outside the city.

The only two good things are position of the hotel 8not far from the old town-center) and breakfast that is decent. Rooms are far from 4 stars hotel (2-3 stars would be realistic, for example there is even no hairdryer in most of them and furniture is at least 15-20 years old), they don't have a garage, so we parked on the guarded parking place in front. But the parking place is guarded only during the day, so our car was robbed during the night (police station is next to hotel, but this didn't help) :-(
We didn't have anything visible in the car, so someone must have seen that we left one suitcase and some things in the trunk of the car. If you are staying there park your car in the neares guarded garage.
At the end this is not the hotel I would recommend.

We stayed in this hotel in July 11. Property is located not too far from Trinidade metro station. Walk is about 7-8 min but it's not easy to find so if walking from metro print out the map direction. Hotel is more like a 3 star not 4. Furniture and bathroom fixtures were quite dated.. Breakfast was ok. Hotel is a generally good value for the location. Staff is helpful.

Other points that may be useful to travellers:
--airport transfer. Fare is 2 (1.50 + 0.50 for Andante card) (Z4 zone) from airport to Trinidade. Ticket can be bought from vending machine in the airport and must be validated on the platform. Tourism Porto office in the airport sells 1 or 3 day Andante Tour ticket (5 & 11). Good value if one needs to use transit later. Taxi is about 20.

--location Major sites in historical center are in walking distance (15-20 min). Santa Catarina street @ Bolhao metro is about 10 min. Port houses in Gaia - 20-25 min. Adjacent streets are narrow & deserted at night. We found decent restaurants near Hotel Infante Sagres (10 min walk). Ate once near the river; overpriced and not good.

--out of town trips. San Bento station is in walking distance We also Guimaraes & Braga; went on Transdev Arriva bus. Bus depot is not too far from hotel (10 min) off Rua Camoes. Trip Porto/Guimaraes/Braga/Porto was under 13 euros pp.

We booked two rooms, for two nights at this property. We realized the 4 star rating was not realistic, and expected a 3 star. I researched the hotel on line, and did read about a bed bug incident. I work in the industry, and understand that this can happen anywhere. I also read the manager's comments and was satisfied. We stayed, and upon arrival found parking across the street. Porto is very old, and the cobble streets where hard to manuvre with wheeled luggage. Regardless, the reception was fine, the clerk was alright, and training two very timid, yet pleasant clerks.
We checked in, and found the hotel to be at the best a 2 star. The bathroom was very old, but it seemed cleaned. That evening we settled to bed, and I started to itch pretty quickly. My husband checked the beds, but couldn't see any thing. I should have called the front desk, but resigned to thinking I was allergic to the detergent. The next two days spots began to appear on my body, espcially my hands. They where like blisters and very hot and itchy. Classic bed bug case. I know this as I work in the industry. When I returned via London, I had to go to a medical clinic. I also emailed the hotel, but no response. I would have not posted here, but felt that this is a serious issue people should be aware off. If the hotel responded appropriately, I would have left it at that. However, nothing done.
Bed bugs where reported prior to my visit, and the hotel may have not sprayed and closed the room properly. Be aware when you are there. It has been two weeks, and they are still itchy, and have left scars. Not a great memory of Porto.
The city itself is good for two days...Glad we went, won't go back to this hotel.