I stayed in this property for 1 night. First, this is a very big hotel for a small (but pleasant) town like Bragança - i don't know if they have many people there and I don't know the other hotels in the town, but definitely this is not a 4*.
ROOM
- Good size
- Decoration very simple and basic
- Small tv (in the reception they give you the remote control and the room key, as they don' have key-cards)
- The shutters of my big window didn't close totally, as they were smaller than the window, so I had to sleep with my sleeping-eye-mask
- Bed normal pillows normal (not very comfortable)
- The main problem: the wooden floor - every single step you give will be heard by the other guests, it is very noisy, especially if you have high-heels. This applies to the walls, they were like paper, very thin and you hear everything to the other rooms (fortunately my neighbours were very quiet, but i could hear them in the bathroon and even the phone ringing)
BATHROOM
- Basic and simple decoration
- Amenities very basic, typically for a 2* star, only small bags of shampoo/shower gel and soap
COMMON AREAS
- Basic and unpersonal, not very comfortable or even pleasant, but clean
BREAKFAST
- Again, basic (fruit, cereals, bread, sausages, bacon, eggs and a jar of orange juice, the other juice was tippically commercial juice, bought in the supermarket)
- Not for a 4* star hotel
To sum up, this hotel, despite being not so old, is a little outdated and with very basic decoration - i think the manager should make a renovation in order to update the hotel and its service. I liked the staff very much, they deserve a positive remark!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC