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Pousada de Braga Charming Hotel – reviews, photos

3.5 of 5
Largo de Infias, Braga 4700-357 , Portugal
Hotel amenities
Pousada de Braga Charming Hotel
Ranked #23 of 36 hotels in Braga
3.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    1
    6
    1
    4
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Date Rating
IRVINESTOWN
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“What a disappointment”
2 of 5 stars Reviewed 24 July 2011
1
person found this review helpful

We had looked forward to staying in a pousada but after our visit to Sao Vicente we left very disillusioned. From the outside the place looks tired and run down. I noted on our walk down to the room three large tears on the carpet. I was perturbed that I was asked 4 euros for wi-fi and then discovered i could only get it at reception. The place seemed deserted. We had a cup of coffee at bedtime and noted that the cups were still sitting unwashed on the counter next morning. Meantime the wi-fi connection could not be obtained anywhere in the building. We had a satisfactory breakfast in a large dining area with a capacity for 250 people and to our surprise discovered 2 other people staying in the place. I think they were also surprised to discover signs of life in the building.
I told the receptionist that it was a terrible hotel. She replied "Okay!". I advised her that despite the large sign on the wall they did not care for their customers. She replied "Okay".
Certainly the one overall comment I can make about our visit is "IT WAS NOT OKAY!"

Room Tip: If one of the party is over 55 years old, there is a discount rate
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  • Stayed July 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask RUCKERIrvinestown about Pousada de Braga Charming Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaCruz, E-commerce Management at Pousada de Braga Charming Hotel, responded to this review
1 August 2011
Dear Guest,
Thank you for taking the time to post a review of Pousada de Braga.
We sincerely regret that we did not meet your expectations and we apologize for all the inconveniences you have experienced.
Your feedback on the maintenance and services of the Pousada is appreciated and will be taken into consideration.
We inform that the first half hour of wifi is free on each check-in. Nonetheless, we are improving the internal procedures and the suppliers service to have an efficient and adequate internet standard on all Pousadas. Moreover, the breakfast area has capacity for 60 people.
We hope you can choose again Pousadas de Portugal,
Kind Regards
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Lisbon, Portugal
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Not the experience we hoped for”
2 of 5 stars Reviewed 11 April 2010
1
person found this review helpful

Now resident in Portugal, my wife and I decided that a stay in an 'historic' pousada would combine seeing more of the country with distinctive accommodation.

The first disappointment was the location. Photographs give the impression of a leafy, secluded palaçio. In fact the place is on a major road junction at the edge of the town centre. Convenient, but noisy, you can't relax in the garden in the evening.

Instead of occupying a room in the historic old house, we were in a modern annex and could have been in any hotel, anywhere (in fact, we could have stayed at an Ibis chain hotel nearby and had the same facilties at one-third of the cost).

When we came to use the bathroom we found there was no plug for the bath and I had to ask for one at reception - twice. I hadn't heard of this happening outside the Soviet Union. (My wife had to make a special request for a shower cap, too.)

The breakfast was adequate, but again nothing special, and served in a soulless modern room with no distinguishing features.

When we left we were given an evaluation form and we made our disappointment known and received a very polite reply, but this was little recompense for feeling we had failed to have the holiday we hoped for.

  • Stayed April 2009, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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rogers222
Senior Contributor
40 reviews 40 reviews
Reviews in 21 cities Reviews in 21 cities
56 helpful votes 56 helpful votes
“Just Okay”
3 of 5 stars Reviewed 18 March 2010
1
person found this review helpful

Perhaps I'd come to expect too much of pousadas, but this doesn't really meet the mark.

Positive: Good location a few blocks from the center city, plenty of parking, super-helpful staff.
Negative: Small cheap rooms, no internet in rooms, lame breakfast, no lunch or dinner. Not a good choice for a business traveler

Even in the newly-built wing, the rooms are small and cheap, they feel like a Holliday Inn. There is no internet in the rooms, so business travellers are forced to sit at sofas in the bar to connect to the WiFi system for a fee. The restaurant only serves a sort of cold cuts and cheese continental breakfast (no charge), but is closed for lunch and dinner, so if you're a business traveler working late you can't call down for a sandwich. I've stayed in several pousadas and expect a bit of luxury and history and interesting locations, but this is just a plain building with a few old pieces of furniture in the hallways.

On the other hand, the staff was very helpful, sorting out a problem for me with a smile. The location is good, this isn't a pousada on a mountaintop 10 miles from the city center -- you can walk a few blocks to the historic town center. There is an ample parking lot, a nice touch in an urban area.

It happens to be one of the nicer hotels in Braga, and my stay wasn't exactly bad, but they could sure use some improvements.

  • Stayed March 2010, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask rogers222 about Pousada de Braga Charming Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A Hotels.com Traveller
“pousada de braga: très décevant”
2 of 5 stars Reviewed 19 August 2011
2
people found this review helpful
Google Translation

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MartaCruz, E-commerce Management at Pousada de Braga Charming Hotel, responded to this review
5 September 2011
Cher Client,
Nous sommes vraiment désolé de ne pas être en mesure de répondre à vos attentes et pour les désagréments que vous avez ressenti lors de votre séjour.
Merci de partager votre expérience, qui est très important pour nous de réaliser ce qui améliorations devraient être apportées dans les espaces communs.
Nous vous informons que le personnel a apprécié vos commentaires sur leur performance et que la Pousada offre un service de voiture qui emmène les clients aux restaurants de Pousada de Santa Marinha, Guimarães, et de Pousada de Amares.
Nous espérons vous accueillir à nouveau à Pousadas de Portugal pour un séjour inoubliable,
Cordialement
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Sevilla
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Un palacete precioso.”
4 of 5 stars Reviewed 13 June 2011
Google Translation

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Moisex about Pousada de Braga Charming Hotel
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MartaCruz, E-commerce Management at Pousada de Braga Charming Hotel, responded to this review
17 June 2011
Estimado cliente,
Nos alegramos de que hayan disfrutado de su estadía en la Pousada de Braga. Muchas gracias por sus comentarios reflexivos, especialmente en relación con el personal.
Esperamos poder darle la bienvenida de nuevo en Pousadas de Portugal.
Saludos cordials
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Additional Information about Pousada de Braga Charming Hotel

Largo de Infias, Braga 4700-357 , Portugal
Price range (per night):* INR2,731 - 4,849

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