I stayed in this hotel in mid September 2010. The rooms were large, the staff were generally helpful, although one spoke virtually no English. Another gave me incorrect information on the availability of taxis at a tourist location which ended up in a near disaster because I had no way to get home and it would have been a two hour walk straight down a hill with no sidewalks.
There are things that did not warrant a four star rating. First., the breakfast was terrible. I am comparing it to other 4 star hotels in Europe. I know that other reviews have said the opposite, but those reviews are over 2 years old. The coffee was simply awful, and the selection quite poor. I would definitely recommend eating elsewhere. I ate at the hotel restaurant once for dinner and the food was overpriced and nothing special, although the service was good.
Secondly, I echo the reviewer who noted that certain things, like shampoo, were not only in the room, they were not available from the front desk.
Moroever, the wireless connection did not work in the rooms. They had computers available on the second floor, and the wireless connection worked there.
Another point: Because of their energy efficient lighting in the hallways, they were dark. If you travel alone, this may be important to you.
The rooms were large but nothing special.
Finally, be aware that this hotel is not particularly close to the city center.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC