We stayed here for a week end of October 2011. Late arrival after 10 pm was no problem, the very friendly and helpful owner (Ligia) was waiting for us at the reception (we had informed her in advance about late arrival). October/November is the least busy time in Funchal (as she told us) and we enjoyed the quietness at the hotel. Our double room (room 7) was surprisingly spacious with two comfortable armchairs apart from beds, table, TV, closet, etc. It had three large windows which all could be opened looking down to a small outside sitting place and a roof terrace in the back belonging to the hotel. We kept the windows open at night. The bathroom was nice and spacious as well with bath tub and bidet. Everything was clean and well kept and every day the room was perfectly made up in the evening when we returned from a trip. The hotel is small, with only few (6-7?) rooms (no big groups!), however with an old style, nicely furnished, very comfortable living room with a small library with books in various languages. A very enjoyable place at the very best location! You step outside and you are just in the heart of the walking area with most good restaurants in Funchal.
The breakfast was buffet type, with fresh rolls every morning, butter, jam, varying fruit, yoghurt, cereals, standard sliced cheese and ham. Hot coffee was served in cups directly from the coffee machine. Orange juice and some mixed fruit juice were stored in a cooling machine, but were somewhat artificial, The mixed fruit juice was not all that fresh in the beginning, but was renewed during our stay. The breakfast thus made a perfectly good beginning of the day, but was not really outstanding.
Unfortunately, the hotel has no WiFi. However, there is a computer (only one) in the living room for free use for guests. A printer connected to the pc did not work and had run dry of ink. We had brought our own pc along and had hoped to be able to download GPS tracks and other hiking information. We were therefore a little disappointed by the pc facilities; in the evening the internet connection was incredibly slow, while it worked fine in the morning.
As mentioned, the location is perfect if you like to stay in the heart of the town. If you on the other hand prefer to sit on your private balcony enjoying the sea view and a swimming pool, this is not the right place to go. Also, I believe, that a room facing to the street side, may be noisy on saturday night, when there are many young people in the street. Also, we did not rent a car (we used local buses) and cannot comment on parking possibilities.
In conclusion, in spite of minor limitations, we were extremely happy at this place, the staff is very friendly and helpful, the location is excellent and rooms are really nice. Good value for money! We shall definitely return here next time we visit Madeira.
Room Tip: Rooms facing the back are more quiet.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC