This hotel was a exceptional value for money. It was well situated for the Lido and the sea front and all the shops and resturants in the Lido area. Within about 200m there were at least 6 resturants, a bar, tourist shop, wine shop and small supermarket, Within 1/2 mile ther were dozens and the sea front. It is located with 2 others from the group and so it is large enough to run a regular free coach to the City centre which was a quality service, never overcrowded, and ran regularly throughout the day. It was a decent walk to the tourist area of Funchal and up hill on the way back, it took about 1/2 hour, so not something to do two ways every day but there were so many good resturants local to the hotel as you didn't need to travel in every night. The hotels share facilities which were very clean and tidy. There were 2 outdoor pools with sunbeds which didn't get overcrowded. There was a separate indoor pool which was heated, the jacussi was clean and not over used, the gym was a little tired but perfectly usable, and there was a sauna which we didn't use but looked OK. This was a great place to finish the day as it was open until 20:00. Above the indoor pool was a good quality tennis court. The staff were very friendly and the maid cleaned and tidied the room daily, and it was left spotless. It seemed to be vacuumed daily as there was never any dust on the floor. We even had a mid week visit to the room from one of the managers to ask if everything was OK. The breakfast was an 'all you can eat' buffet with plenty of choice and the hot foods varied daily, it wasn't 'cordon bleu' but it was perfectly acceptable. The evening entertainment in the Piano Bar was a bit 'naff' for want of a better word, we popped for a look most nights but were never considered it good enough to stay through. During the day there were usually 2 or 3 free events advertised in the hotel but we didn't try them out. We were on the top floor and the view from the balcony was excellent, and the lifts were efficient. The only slight downside was the noise from the road which carried up to the room, it was much subdued at night with the double glazed door shut but you could still hear it. You soon got used to it, it didn't stop me sleeping, and it didn't really detract from the holiday. I should think that this would have been similar in a lot of the hotels in Funchal as a lot of the streets are busy. There are some minor flaws with the decor but for me these are more than made up for by the staff and their efforts to give a good service. It's a hotel that I am anticipating going back to, so what more can I say.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC