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The Residence – reviews, photos

4.5 of 5
Rua Leichlingen 7, Funchal, Madeira 9004-532, Portugal (Formerly Porto Mare Residence)
Hotel amenities
The Residence
Ranked #16 of 93 hotels in Funchal
5.0 of 5 stars 165 Reviews
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165 reviews from our community

What travellers say about this hotel
  • Eden Mar(5)
  • Time share(4)
  • Friendly and helpful(3)
  • Pool area(3)
Traveller rating
    135
    25
    3
    1
    1
Only show reviews for Family (37) | Couples (84) | Business (0)
Date Rating
North York Moors National Park, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Beautiful place to stay”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We stayed here from 26th dec for a week myself my husband and two teenage (14) girls.We had a one bedroomed apartment with garden access.The apartment was lovely and had plenty of room although another bedroom would have been great but the bed sette was made up for you in the longe area.Great kitchen full dishwasher which was loaded and switched on every day for us by the maid.There is an oven and four ring hob if you want to cook and all the normal accessories like toaster kettle coffee maker even a hand mixer.You have all you need and more in cutlery and crockery.We only had breakfast there as there are so many places to eat at great prices it wasnt worth the hassle.And you can even have breakfast made for you in one of the lovely restaurants.The facilities are great lots of indoor and outdoor pools plus spa treatments and sport activities plus a gym.It was perfect for us as a family with two 14 year olds something for everyone.Being there for new years eve and the fire works were amazing, the hotel took anyone that wanted to go to a great viewing spot up the mountain all free of charge on coaches it was very well organised and a glass off bubble to let the new year in was the iceing on the cake.We cant wait to go again.

Room Tip: ground floor rooms have access to gardens and sole use of sunbeds.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
English traveller
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Never disappointed”
5 of 5 stars Reviewed 27 January 2012

Just returned from Madeira. The Porto Mare Hotel/Residence is highly recommended. Immaculate rooms and excellent facilities. We stayed in the Residence in a self catering apartment. Very well equipped and lots of space with huge beds. We could use all the facilities in the hotel and the Eden Mar next door. It is situated a short distance from the centre of Funchal but the hotel operates a free bus or the local transport is on the doorstep. As said in a previous review, it is like coming home and we wouldn't want to stay anywhere else.

Room Tip: All rooms are excellent
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review
22 February 2012
Dear guest,,


Thank you for the “never disappointed” review about The Residence.

Happy to know that after some visits to Madeira and our property we are able to fulfill you r holiday expectations.

Really hope to meet you in a near future,

With warm regards,

Muito Obrigado

Antonio Pais
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Rhenen, The Netherlands
1 review
“The best there is.........”
5 of 5 stars Reviewed 13 January 2012

We were in this magnificent hotel for the tenth time! Every time we arrive here, it's like coming home.
This time, we went especially for the fireworks and we were not disappointed: it was beautifull!

Room Tip: It doesn't matter: all the rooms are perfect.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Fons v about The Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review
24 January 2012
Dear "Repeated" Guest,

First off all thank you so much for your support by staying in our hotel so many times.
Also thank you for let us know that you have enjoyed the beautifull fireworks display. Yes it is one of the things not to be missed in Funchal.


Muito Obrigado and hope to see you around soon,

Best regards,
Antonio Pais
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Glasgow, United Kingdom
1 review
“Awesome Fireworks”
5 of 5 stars Reviewed 4 January 2012

We have just returned from our visit to Madeira, this time we took along our two grand daughters 13 and 14 years old. The girls were greatly impressed with our appartment, the swimming pools, the Gardens and patio area, the weather was delightful and we visited lots of places of interest. The reception staff as always were very welcoming and the maids who look after us are very friendly and treat us like old friends.
The firework display was spectacular and we greatly appreciated the Management organising the transport which took us up to the Garrison where we had a wonderful view of the whole of Funchal.

We will be returning to Madeira in February for another 2 weeks.

Room Tip: Purchase a timeshare apartment at the Residence, We will never regret buying ours, we bought origin...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lizbethwilson about The Residence
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antoniopais, General Manager at The Residence, responded to this review
6 January 2012
Dear Guest,

THNAK YOU for the “awesome” comment posted on tripadvisor and let so many holiday makers know that there are still wonderful things to experience in Madeira.

We personally promise all our efforts in order to keep the standards, so the visitors who support us, can have positive holiday experiences for the future.


See you in February.

With warm regards,

Muito obrigado

. ..

ANTONIO PAIS
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Edinburgh
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Excellent Apartment”
5 of 5 stars Reviewed 3 January 2012

We had booked the Eden Mar (we had stayed previously at the Eden Mar and the Porto Mare hotel) upon arrival we were informed that our accomodation had been changed to the Residence as parts of the Eden Mar were undergoing renovation work.The receptionist advised us that if we were unhappy with the apartment we had only to tell them and they would would look at alternatives for us.The apartment we were allocated was lovely with two bedrooms and two bathrooms we also had a private garden area with sunloungers and two patio areas.The apartment was well equipped and had a coffee maker,microwave and oven etc.We were very happy with all the staff who were friendly,helpful and efficient.The gardens in this complex are beautiful and the pools lovely one of the reasons we returned and we were pleased to see the cleanliness and standards maintained.The weather was sunny every day with a couple of overcast afternoons and we could sunbathe during the day great for December.The christmas lights were impressive and Funchal had a lively atmostphere down in the town.We had a fantastic week enhanced by the lovely apartment allocated to us which was a bonus,so thanks once again to the staff and manager for making us feel welcome and maintaining excellent standards.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at The Residence, responded to this review
6 January 2012
Dear Guest,

First off all our apologies for any inconvenience we might have caused to you due to hotel changing. Even though I am happy to learn that you have enjoyed your stay in the residence.

Secondly many thanks for your review giving us feedback about your holiday experience.

Really hope to welcome you in a near future,

With warm regards,

Muito obrigado

. ..

ANTONIO PAIS
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Additional Information about The Residence

  • Porto Mare Residence Funchal
  • Porto Mare Residence Hotel Funchal
  • Porto Mare
Address: Rua Leichlingen 7, Funchal, Madeira 9004-532, Portugal (Formerly Porto Mare Residence)
Price range (per night):* INR8,582 - 9,307

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